Low bug report quality and human conflicts pose challenges to keep bug tracking systems
productive. This work proposes to address these issues by applying game mechanisms to …

Monitoring the performance of processes is often considered critical in classic engineering
fields. However, in the area of software engineering (and especially in the Open Source …

The problem-solving view of new product development sees the innovation process as a
series of problem-solving loops broken down into three stages: problem detection, analysis …

This paper presents a framework to identify and analyse learning and activity patterns that
characterise participation and collaboration of individuals in Open Source Software (OSS) …

Firefox, a browser targeted at mainstream users, has been one of the big successes of open
source development in recent years. That Firefox succeeded where earlier attempts failed is …

In the paper we investigate an organizational practice meant to increase the quality of
commons-based peer production: the use of template messages in wiki-collections to …

The majority of Free and Open Source Software (FOSS) developers are mobile and often
use different identities in the projects or communities they participate in. These …

In this paper, we present preliminary evidence suggesting that the voting mechanism
implemented by the open-source Firefox community is a means to provide a supplementary …

Businesses and research establishments are increasingly turning to Free and Open Source
software (FOSS) as a means to lower software development, acquisition, and deployment …

Though largely spontaneous and loosely regulated, the process of peer production within
online communities is also supplemented by additional coordination mechanisms. In this …