Trust is key to understanding the dynamics of social relations, to the extent that it is often
viewed as the glue that holds society together. We review the mounting sociological …

Over the past quarter century, trust has emerged as a core concept in organizational
psychology and organizational behavior. We review the body of research amassed over that …

Purpose This study aims to identify key factors driving consumers' adoption of Open
Banking. It extends the Unified Theory of Acceptance and Use of Technology (UTAUT) by …

Based on the impulse purchase decision-making process, the stimulus-organism-response
framework, and technology acceptance model, this study investigated the role of cognitive …

Purpose Artificial intelligence chatbots are shifting the nature of online services by
revolutionizing the interactions of service providers with consumers. Thus, this study aims to …

Drawing upon trust and innovation diffusion theories, our study develops a model to
examine trust building mechanisms in the third-party mobile payment platforms. In particular …

This study develops and validates a scale of Social Service Robot Interaction Trust (SSRIT)
that measures consumers' trust toward interaction with AI social robots in service delivery …

With the rise of artificial intelligence (AI), the issue of trust in AI emerges as a paramount
societal concern. Despite increased attention of researchers, the topic remains fragmented …

Mobile banking is gaining prominence as an innovative delivery channel for financial
services, especially in developing countries where access to banking services is low. Mobile …

This study enhances the existing literature on online trust by integrating the consumers'
product evaluations model and technology adoption model in e-commerce environments. In …