An overview of research on revenue management: current issues and future research

WC Chiang, JCH Chen, X Xu - International journal of …, 2007 - inderscienceonline.com
The paper provides a comprehensive review of the recent development of revenue
management in different industries. We discuss research on different revenue management …

Revenue management research in hospitality and tourism: A critical review of current literature and suggestions for future research

B Denizci Guillet, I Mohammed - International Journal of …, 2015 - emerald.com
Purpose The purpose of this study was to examine hospitality revenue management (RM)
research in the recent decade, to identify emergent issues/topics and suggest directions for …

Destination loyalty as explained through self-congruity, emotional solidarity, and travel satisfaction

D Joo, KM Woosnam, S Lee, CK Lee - Journal of Hospitality and Tourism …, 2020 - Elsevier
The purpose of this study is to examine how tourists' self-congruity and emotional solidarity
are related and how this thereby influences travel satisfaction and destination loyalty …

The cultural impact on social commerce: A sentiment analysis on Yelp ethnic restaurant reviews

M Nakayama, Y Wan - Information & Management, 2019 - Elsevier
In social commerce, ethnic culture plays an important role in the content and quality
perception of customer reviews. This study examined Japanese restaurant reviews in …

[图书][B] Hotel revenue management: From theory to practice

S Ivanov - 2014 - books.google.com
This research monograph aims at developing an integrative framework of hotel revenue
management. It elaborates the fundamental theoretical concepts in the field of hotel revenue …

Information asymmetry evaluation in hotel E-commerce market: Dynamics and pricing strategy under pandemic

X Ye, YK Fu, H Wang, J Zhou - Information Processing & Management, 2023 - Elsevier
Abstract Information asymmetry in different service products is lacking research. Tourism e-
commerce as a dynamic financial market driven by advanced information technology …

Consumer revenge behavior: a cross-cultural perspective

H Zourrig, JC Chebat, R Toffoli - Journal of Business Research, 2009 - Elsevier
This article proposes a conceptual model of consumer revenge behavior. Drawing on the
cognitive appraisal theory, the authors address revenge as a coping process and investigate …

The effect of self–brand connection and self-construal on brand lovers' word of mouth (WOM)

E Kwon, AS Mattila - Cornell Hospitality Quarterly, 2015 - journals.sagepub.com
This study examines the impact of self-construal on the relationship between self–brand
connection and brand lovers' positive word of mouth (WOM). Our sample was composed of …

A segmentation of online reviews by language groups: How English and non-English speakers rate hotels differently

M Schuckert, X Liu, R Law - International Journal of Hospitality …, 2015 - Elsevier
We employ a secondary data source of more than 86,000 customer ratings of Hong Kong
star-rated hotels to explore the distribution and difference in rating behavior of English and …

Improving hospitality industry sales: Twenty-five years of revenue management

CK Anderson, X Xie - Cornell Hospitality Quarterly, 2010 - journals.sagepub.com
From its origin in the airline industry nearly sixty years ago, revenue management has
expanded to other hospitality industries, notably lodging and rental cars. More recently,“ …