Digital communication has become an essential part of both personal and professional
contexts. However, unique characteristics of digital communication—such as lacking non …

Online knowledge communities (OKCs), such as question-and-answer sites, have become
increasingly popular venues for knowledge sharing. Accordingly, it is necessary for …

Background Online cancer forums (OCF) are increasingly popular platforms for patients and
caregivers to discuss, seek information on, and share opinions about diseases and …

This paper presents a theory-informed blueprint for mining unstructured text data using
mixed-and multi-methods to improve understanding of collaboration in asynchronous online …

Topic modeling is gaining traction in Information Systems (IS) research as more textual
material becomes accessible online and computational tools for analyzing large textual …

Digital communication has become an essential part of both personal and professional
contexts. However, unique characteristics of digital communication—such as lacking non …

Information systems security and privacy researchers are interested in drivers of security and
privacy application adoption. We contend that an overlooked opportunity exists to examine …

Abstract Massive Open Online Courses (MOOCs) are purely online learning environments
that are typically available for free for anyone with internet access. These courses have …

We propose a hybrid intelligence socio-technical artifact that identifies a threshold where the
chatbot requires human intervention in order to continue to perform at an appropriate level to …

During the last few years, we have witnessed remarkable growth in the sharing economy.
Since 2008, Airbnb revolutionizes the travel industry; Airbnb is an enabled digital sharing …