The relationship between quality management practices, organizational innovation, and technical innovation in higher education

M Sciarelli, MH Gheith, M Tani - Quality Assurance in Education, 2020 - emerald.com
Purpose This paper aims to investigate the effects of quality management practices (QMPs)
on innovation in higher education (HE), and how organizational innovation (OI) may …

Enhancing the quality and competitiveness of small businesses: A pooled cross-sectional analysis

MM Parast, A Safari - International Journal of Production Economics, 2022 - Elsevier
Compared with large organizations, small businesses have been slower to adopt quality
management practices. This study combined the context-free perspective with the …

Total quality management (TQM) implementation in the Nigerian construction industry

SI Egwunatum, AC Anumudu, EC Eze… - Engineering …, 2022 - emerald.com
Purpose Lack of strict compliance to the principles of total quality management (TQM) by
construction organizations has brought about poor quality of the finished building projects …

Competing models of quality management and financial performance improvement

MM Augustyn, IA Elshaer… - The Service Industries …, 2021 - Taylor & Francis
Six competing models of quality management and financial performance improvement are
hypothesized and statistically tested, using data from a survey of general managers of 288 …

Modelling interrelationships of quality management, information technology and entrepreneurial culture and their impact on performance from Indian IT enabled …

R Basu, P Bhola - Benchmarking: An International Journal, 2022 - emerald.com
Purpose This paper attempts to empirically model and analyse interrelationships of quality
management (QM), information technology (IT) and entrepreneurial culture (EC) with its …

[HTML][HTML] Exploring the effects of a modified higher education performance service quality model on organisational sustainability: The case of Malaysian Polytechnics

SM Khalid, KAM Ali, ZKM Makhbul, MH Ali, SDM Wahid - Sustainability, 2021 - mdpi.com
Higher education service quality and performance in technical and vocational education and
training (TVET) is critical for developing human capital for economic survival; however, the …

A framework for Crosby's quality principles using ISM and MICMAC approaches

N Agrawal - The TQM Journal, 2020 - emerald.com
Purpose The purpose of this paper is to examine Philip B. Crosby's 14 quality principles and
analyze the interaction between them. Hitherto no research has been published on the …

[HTML][HTML] The Effect of Service Quality and Sustainability Practices on Brand Equity: The Case of Korean Air Passengers

S Lee, SK Lee, JW Park - Sustainability, 2024 - mdpi.com
A company's brand equity is built through sustainable development. Sustainability practices
are increasingly being adopted by a wide range of organizations, with the aviation industry …

[PDF][PDF] Nexus between total quality management and competitive advantage in Jordanian banking sector: the mediating effect of quality performance

MAI Al Khasabah, HS Salleh, NHN Mat… - Corporate …, 2022 - virtusinterpress.org
Nexus between total quality management and competitive advantage in Jordanian banking
sector: The mediating effect of quality pe Page 1 Corporate Governance and Organizational …

[PDF][PDF] Assimilation of Business Intelligence (BI) and Big Data Analytics (BDA) Towards Establishing Organizational Strategic Performance Management Diagnostics …

M Jayakrishnan, AK Mohamad… - Journal of digital …, 2018 - researchgate.net
In this research paper, we had observed and proposed the characteristic of Big Data
Analytics (BDA) and Business Intelligence (BI) in observing the voluminous picture of …