A literature review and citation analyses of air travel demand studies published between 2010 and 2020

S Wang, Y Gao - Journal of Air Transport Management, 2021 - Elsevier
Accurate forecasting of air travel demand is vital for the resource planning of the air
transportation industry. Therefore, identifying contributing factors and understanding the …

A review of ancillary services in the airline industry

H Liu, NHB Abdullah, SY Lee - Cogent Business & Management, 2024 - Taylor & Francis
The significance of ancillary services within the airline industry is progressively gaining
prominence. As such, research on airlines' ancillary services has continuously grown. The …

Air passengers' willingness to pay for ancillary services on long-haul flights

P Chiambaretto - Transportation Research Part E: Logistics and …, 2021 - Elsevier
While ancillary services were initially provided by legacy carriers on short-and medium-haul
flights, the emergence of long-haul low-cost carriers has contributed to the adoption of …

Expectations vs experience: Managing the adverse effects of service failures on customer satisfaction in the airline industry

N Masorgo, S Mir, AR Hofer - Transportation …, 2022 - scholarlypublishingcollective.org
Airlines constantly seek to attenuate the negative impacts of operational service failures,
namely arrival delays, mishandled baggage, and involuntary denied boarding, on customer …

Incorporating ancillary services in airline passenger choice models

A Bockelie, P Belobaba - Journal of Revenue and Pricing Management, 2017 - Springer
This paper develops a new integrated passenger choice model to explain how consumers
select ancillary services in conjunction with an airline itinerary and specific fare class. We …

Differentiated pricing for airline ancillary services considering passenger choice behavior heterogeneity and willingness to pay

X Ren, N Pan, H Jiang - Transport Policy, 2022 - Elsevier
Under the differentiated service reform of Chinese airlines in 2021, it is an inevitable trend to
design and develop differentiated ancillary products, which is the optimization scheme of the …

Baggage fees, operational performance and customer satisfaction in the US air transport industry

D Scotti, M Dresner, G Martini - Journal of Air Transport Management, 2016 - Elsevier
In recent years, there has been a “de-bundling” trend in the US airline industry, where
specific services that used to be included in a ticket fare are now priced separately. Although …

Measuring the impact of long-haul low-cost carriers on lowering fares: A quasi-experimental design to assess the pre-COVID market

C Miyoshi, JR Molina-Prados - Transport Policy, 2022 - Elsevier
This paper aims to investigate the impact of the introduction of the long-haul low cost carrier
in the North Atlantic market to present the competitive situation before the COVID-19. There …

Highly debated but still unbundled: The evolution of US airline ancillary products and pricing strategies

S Mumbower, S Hotle… - Journal of Revenue and …, 2022 - pmc.ncbi.nlm.nih.gov
This paper investigates how airline pricing strategies and revenues have evolved over time
for unbundled flight products, using the eight largest US airlines. Findings indicate that ticket …

Airline baggage fees and flight delays: A floor wax and dessert topping?

AA Yazdi, P Dutta, AB Steven - … Part E: Logistics and Transportation Review, 2017 - Elsevier
We examine the linkages between the implementation of baggage fees and late flights in the
airline industry. We find that baggage fees policies result in improvements in on-time …