Paradox literature is emerging as one of the most vital streams in management studies, but it
is affected by some growing pains. First, the concept of paradox is still too fuzzy, which …

Organizational life has always been filled with tensions, but the COVID-19 pandemic is
amplifying this experience in fundamental ways. Across the globe, employees were forced to …

Research on interactive service work has paid close attention to how organizations and
frontline employees deal with the inherent complexity of the customer–employee–employer …

Firms face mounting pressure to implement organization‐wide CSR initiatives in order to
address social issues such as climate change, poverty alleviation, and inequality. Such …

Despite advancements in our understanding of organizational paradox, we know little about
how individuals navigate paradox when tensions are core to one's occupational role but not …

This study locates the COVID-19 pandemic in the realm of crisis management and by
applying a novel paradox and sensemaking perspective, we illustrate how tourism …

The importance of resources as an essential component in value co-creation processes is
core to multiple perspectives in management and marketing. These include the Resource …

Meta-organization theory has shied away from a systematic consideration of the
complexities and consequences of resource acquisition patterns, instead assuming member …

In times of major global interconnectedness and environmental change, the pressure to
identify, create, and exploit new resources is certain to intensify. Given that there are …

This open access book brings together scholars in the fields of management, public policy,
regional studies, and organization theory around the concept of resilience. The aim is to …