Trustworthiness of digital government services: deriving a comprehensive theory through interpretive structural modelling
Having its origin in public administration, trustworthiness is a significant concept in digital
government research, influencing the relationships between citizens and governments …
government research, influencing the relationships between citizens and governments …
Citizens' trust in government as a function of good governance and government agency's provision of quality information on social media during COVID-19
M Mansoor - Government information quarterly, 2021 - Elsevier
Evidence from literature reveals that good governance practices influence citizens' attitudes
and behaviours towards the government. Therefore, grounded on the good governance …
and behaviours towards the government. Therefore, grounded on the good governance …
Public trust in local government: Explaining the role of good governance practices
TD Beshi, R Kaur - Public Organization Review, 2020 - Springer
The primary purpose of this study was to examine the role of good governance practices on
public trust in local government. In this study, a conceptual model was developed and tested …
public trust in local government. In this study, a conceptual model was developed and tested …
Perceived effectiveness of e-governance as an underlying mechanism between good governance and public trust: a case of Indonesia
Purpose This study aims to investigate the association of perceived accountability,
perceived responsiveness and perceived transparency, and public trust in local government …
perceived responsiveness and perceived transparency, and public trust in local government …
In AI we trust? Citizen perceptions of AI in government decision making
A Ingrams, W Kaufmann, D Jacobs - Policy & Internet, 2022 - Wiley Online Library
Using a survey experiment on the topic of tax auditing, we investigate artificial intelligence
(AI) use in government decision making through the lenses of citizen red tape and trust. We …
(AI) use in government decision making through the lenses of citizen red tape and trust. We …
[图书][B] Public management and the metagovernance of hierarchies, networks and markets: The feasibility of designing and managing governance style combinations
L Meuleman - 2008 - books.google.com
Public managers can, to a certain extent, choose between various mana-ment paradigms
which are provided by public and business administration scholars and by politicians as …
which are provided by public and business administration scholars and by politicians as …
The performance–trust link: Implications for performance measurement
Although the link between government performance and citizen trust in government seems
intuitive, the relationship is not supported in some of the literature. This article argues that …
intuitive, the relationship is not supported in some of the literature. This article argues that …
Determinants of overall public trust in local government: Meditation of government response to COVID-19 in Indonesian context
D Hartanto, SM Siregar - Transforming Government: People, Process …, 2021 - emerald.com
Purpose This study aims to empirically investigate the relationship of perceived
transparency, perceived accountability and perceived responsiveness with overall public …
transparency, perceived accountability and perceived responsiveness with overall public …
Internet, trust in government, and citizen compliance
T Im, W Cho, G Porumbescu… - Journal of Public …, 2014 - academic.oup.com
This research investigates how levels of citizen trust in government and compliance are
affected by citizens' use of the Internet. Starting from the premise that information is a key …
affected by citizens' use of the Internet. Starting from the premise that information is a key …
Pieces of a puzzle: Linking government performance, citizen satisfaction, and trust
GG Van Ryzin - Public Performance & Management Review, 2007 - Taylor & Francis
This article presents a basic conceptual framework for investigating the relations among
government performance, citizen satisfaction, and trust. It then reviews results from a number …
government performance, citizen satisfaction, and trust. It then reviews results from a number …