On-demand or “gig” workers show up to a workplace without walls, organizational routines,
managers, or even coworkers. Without traditional organizational scaffolds, how do …

The individualistic nature of gig work allows workers to have high levels of flexibility, but it
also leads to atomization, leaving them isolated from peer workers. In this paper, we …

Does supervision from technological platforms alter gig workers' motivation and perceptions
of control? We address this question with two field studies set in the passenger livery (pick …

Virtual reality (VR) technology aims to transport the user to a virtual world, fully immersing
them in an experience entirely separate from the real world. VR devices can use sensor data …

Research on multisided platforms has emphasized how platform owners accumulate
significant power over other platform actors, such as producers and customers, arguing for …

Based on an autoethnographic field study involving 130 h of work as a food delivery driver in
the on-demand economy, semi-structured interviews (N= 40), and observations in company …

In recent years, the topic of algorithmic management has received increasing attention in
information systems (IS) research and beyond. As both emerging platform businesses and …

Peer-to-peer energy-trading platforms (P2P) have the potential to transform the current
energy system. However, research is presently scarce on how people would like to …

The key to successful adaptation for immigrants in a new country is their social capital, or
those resources embedded in their social networks. Research suggests that information and …

Despite the growing interest in digitization and money in HCI and CSCW, the use of cash
and digital payments by people with disabilities has received scant attention. We present …