Total quality management (TQM) is widely regarded as one of the most important
approaches toward improving the quality of an organization's output in the construction …

However, there is a huge amount of research on Total Quality Management Practices
(TQMps) as a multidimensional construct on individual readiness, there seems to be a lack …

The focusing of the Total quality management practices is the most important for any
organization to increasing level of individual readiness for change regarding TQM …

The tenacity of this article is to craft a depiction of one decade's quality movement. The
progression of the depiction, aims to ease in establishing the existing standing of total …

There have been inconsistent findings in the literature concerning the relationships between
quality management and sustainable performance. Hence, this research has prompted a …

Despite the importance of paying attention to TQM criteria on organisational productivity and
performance, many managers still do not clearly understand how to identify and analyse …

Total quality management (TQM) and excellence philosophies have been important themes
in management and business research for the past few decades due to their potential to …

In the 21 st century, quality has become one of the most pressing issues in the world of
business. Indeed, service quality management is a primary need for business survival …

From past two decades, information and communication technology (ICT) and banking
industries have become two most rapidly growing organizations of the Indian service sector …