A critical review of state‐of‐the‐art chatbot designs and applications

B Luo, RYK Lau, C Li, YW Si - Wiley Interdisciplinary Reviews …, 2022 - Wiley Online Library
Chatbots are intelligent conversational agents that can interact with users through natural
languages. As chatbots can perform a variety of tasks, many companies have committed …

[HTML][HTML] Factors influencing adherence to mHealth apps for prevention or management of noncommunicable diseases: systematic review

R Jakob, S Harperink, AM Rudolf, E Fleisch… - Journal of Medical …, 2022 - jmir.org
Background Mobile health (mHealth) apps show vast potential in supporting patients and
health care systems with the increasing prevalence and economic costs of …

Application of artificial intelligence in dentistry

T Shan, FR Tay, L Gu - Journal of dental research, 2021 - journals.sagepub.com
Artificial intelligence (AI) is a technology that utilizes machines to mimic intelligent human
behavior. To appreciate human-technology interaction in the clinical setting, augmented …

[HTML][HTML] Conversational agent interventions for mental health problems: systematic review and meta-analysis of randomized controlled trials

Y He, L Yang, C Qian, T Li, Z Su, Q Zhang… - Journal of medical Internet …, 2023 - jmir.org
Background Mental health problems are a crucial global public health concern. Owing to
their cost-effectiveness and accessibility, conversational agent interventions (CAIs) are …

Review of artificial intelligence‐based question‐answering systems in healthcare

LC Budler, L Gosak, G Stiglic - Wiley Interdisciplinary Reviews …, 2023 - Wiley Online Library
Use of conversational agents, like chatbots, avatars, and robots is increasing worldwide. Yet,
their effectiveness in health care is largely unknown. The aim of this advanced review was to …

[HTML][HTML] Roles, users, benefits, and limitations of chatbots in health care: rapid review

M Laymouna, Y Ma, D Lessard, T Schuster… - Journal of medical …, 2024 - jmir.org
Background Chatbots, or conversational agents, have emerged as significant tools in health
care, driven by advancements in artificial intelligence and digital technology. These …

Evaluating the therapeutic alliance with a free-text CBT conversational agent (Wysa): a mixed-methods study

C Beatty, T Malik, S Meheli, C Sinha - Frontiers in Digital Health, 2022 - frontiersin.org
The present study aims to examine whether users perceive a therapeutic alliance with an AI
conversational agent (Wysa) and observe changes in the t 'herapeutic alliance over a brief …

[HTML][HTML] Mental health chatbot for young adults with depressive symptoms during the COVID-19 pandemic: single-blind, three-arm randomized controlled trial

Y He, L Yang, X Zhu, B Wu, S Zhang, C Qian… - Journal of medical …, 2022 - jmir.org
Background Depression has a high prevalence among young adults, especially during the
COVID-19 pandemic. However, mental health services remain scarce and underutilized …

[HTML][HTML] Service chatbot: Co-citation and big data analysis toward a review and research agenda

SE Lee, N Ju, KH Lee - Technological Forecasting and Social Change, 2023 - Elsevier
This study identified the research trends and intellectual structure of chatbots, through
chatbot-related articles to suggest a future research agenda. Systematic literature reviews …

Beyond self-diagnosis: how a chatbot-based symptom checker should respond

Y You, CH Tsai, Y Li, F Ma, C Heron, X Gui - ACM Transactions on …, 2023 - dl.acm.org
Chatbot-based symptom checker (CSC) apps have become increasingly popular in
healthcare. These apps engage users in human-like conversations and offer possible …