Spoken language interaction with robots: Recommendations for future research

M Marge, C Espy-Wilson, NG Ward, A Alwan… - Computer Speech & …, 2022 - Elsevier
With robotics rapidly advancing, more effective human–robot interaction is increasingly
needed to realize the full potential of robots for society. While spoken language must be part …

Human-like communication in conversational agents: a literature review and research agenda

MME Van Pinxteren, M Pluymaekers… - Journal of Service …, 2020 - emerald.com
Purpose Conversational agents (chatbots, avatars and robots) are increasingly substituting
human employees in service encounters. Their presence offers many potential benefits, but …

Almost human? A comparative case study on the social media presence of virtual influencers

J Arsenyan, A Mirowska - International Journal of Human-Computer Studies, 2021 - Elsevier
As virtual agents become prevalent in many domains, virtual influencers have gone live on
social media platforms, integrating human networks and interacting with users. Building on …

Highly automated job interviews: Acceptance under the influence of stakes

M Langer, CJ König… - International Journal of …, 2019 - Wiley Online Library
Technological advancements allow the automation of every part of job interviews
(information acquisition, information analysis, action selection, action implementation) …

“It doesn't matter what you are!” Explaining social effects of agents and avatars

AM Von der Pütten, NC Krämer, J Gratch… - Computers in Human …, 2010 - Elsevier
Empirical studies have repeatedly shown that autonomous artificial entities, so-called
embodied conversational agents, elicit social behavior on the part of the human interlocutor …

I can help you change! an empathic virtual agent delivers behavior change health interventions

C Lisetti, R Amini, U Yasavur, N Rishe - ACM Transactions on …, 2013 - dl.acm.org
We discuss our approach to developing a novel modality for the computer-delivery of Brief
Motivational Interventions (BMIs) for behavior change in the form of a personalized On …

Creating rapport with virtual agents

J Gratch, N Wang, J Gerten, E Fast, R Duffy - Intelligent Virtual Agents: 7th …, 2007 - Springer
Recent research has established the potential for virtual characters to establish rapport with
humans through simple contingent nonverbal behaviors. We hypothesized that the …

[图书][B] Prosodic patterns in English conversation

NG Ward - 2019 - books.google.com
Language is more than words: it includes the prosodic features and patterns that we use,
subconsciously, to frame meanings and achieve our goals in our interaction with others …

Effects of communication style on relational outcomes in interactions between customers and embodied conversational agents

MME van Pinxteren, M Pluymaekers… - Psychology & …, 2023 - Wiley Online Library
Conversational agents are increasingly used to substitute or augment human service
employees. Due to their ability to use human‐like communicative behaviors, these agents …

Revealing sensitive information in personal interviews: Is self-disclosure easier with humans or avatars and under what conditions?

MD Pickard, CA Roster, Y Chen - Computers in Human Behavior, 2016 - Elsevier
Despite the many advantages of computer-assisted data collection, it is unclear if, when, or
under what conditions embodied conversational agents (ie, ECA, virtual humans) can …