Emerging trends in wellness tourism: a scoping review
Purpose Wellness tourism is complex due to the varied expectations and perceptions of
tourists. This study attempts to explore components that shape tourist expectations of health …
tourists. This study attempts to explore components that shape tourist expectations of health …
The post-adoption behavior of internet banking users through the eyes of self-determination theory and expectation confirmation model
S Rahi, MM Othman Mansour… - Journal of Enterprise …, 2021 - emerald.com
Purpose In this era of digital technology, the banking sector has revolutionized its operations
by using web-based Internet banking services. However, the success of these financial …
by using web-based Internet banking services. However, the success of these financial …
Residents' behavioral intention to participate in neighborhood micro-renewal based on an extended theory of planned behavior: A case study in Shanghai, China
D Tang, X Gong, M Liu - Habitat International, 2022 - Elsevier
Neighborhood micro-renewal (NMIR) plays a critical role in revitalizing old neighborhoods
and urban sustainability. Public participation has attracted widespread concern to satisfy the …
and urban sustainability. Public participation has attracted widespread concern to satisfy the …
Deep learning model based on expectation-confirmation theory to predict customer satisfaction in hospitality service
Customer satisfaction is one of the most important measures in the hospitality industry.
Therefore, several psychological and cognitive theories have been utilized to provide …
Therefore, several psychological and cognitive theories have been utilized to provide …
Unpacking AI for hospitality and tourism services: Exploring the role of perceived enjoyment on future use intentions
Emergent technologies such as artificial intelligence (AI) have shown the power to transform
the hospitality and tourism industry. There is an increasing need for empirical insight into the …
the hospitality and tourism industry. There is an increasing need for empirical insight into the …
The use of big data analytics to discover customers' perceptions of and satisfaction with green hotel service quality
This study examined customers' green reviews on TripAdvisor and identified
environmentally friendly themes and concepts. The differences among the 10 countries in …
environmentally friendly themes and concepts. The differences among the 10 countries in …
Tourists' post-adoption continuance intentions of chatbots: integrating task–technology fit model and expectation–confirmation theory
Purpose Despite the proliferation of service chatbots in the tourism industry, the question on
its continuance intentions among customers has largely remain unanswered. Building on an …
its continuance intentions among customers has largely remain unanswered. Building on an …
What have hosts overlooked for improving stay experience in accommodation-sharing? Empirical evidence from Airbnb customer reviews
Purpose In accommodation-sharing, hosts must provide satisfactory stay experiences for
guests, who will then express intentions to revisit (behavioral loyalty) and/or recommend the …
guests, who will then express intentions to revisit (behavioral loyalty) and/or recommend the …
Save the trip to the store: Sustainable shopping, electronic word of mouth on Instagram and the impact on cosmetic purchase intentions
The COVID-19 pandemic has forced many brands to stop using cosmetic testers to avoid the
risk of spreading the infection, jeopardising the future of cosmetic testing. Consequently …
risk of spreading the infection, jeopardising the future of cosmetic testing. Consequently …
Can bike-sharing availability improve tourist satisfaction? Evidence in Chicago
Bike sharing has enriched the tourist experience while posing hidden risks to tourist
attractions. However, the exact impact of bike sharing around tourist attractions on the tourist …
attractions. However, the exact impact of bike sharing around tourist attractions on the tourist …