The purpose of this study is to gather arguments and counterarguments about the effective
use of various types of social media that an organization can use in crisis preparedness …

For effective crisis management and communication, a decision maker has to understand
the causes and nature of a crisis and how it influences stakeholder perceptions. Identifying …

Previous research on the impact of corporate crises on customers' elasticity has largely
focused on performance-related crises (eg, product recalls) and found an increasing price …

Purpose The purpose of this paper is to clarify which knowledge, skills and behaviors are
used to describe excellent performance in professional communication. As the demand for …

The present paper studies the BP crisis management of the Deepwater Horizon Disaster
which occurred on April 20 th, 2010. The authors content-analysed a large amount of …

Crises are dynamic in nature and usually associated with complexity, uncertainty, pressure,
and loss of boundaries. System dynamics is an approach for understanding nonlinear …

The discovery in September 2015 of diesel emissions software cheat technology in
Volkswagen (VW) cars initiated a process of organisational crisis management and damage …

This practical primer explains the primary issues in writing about the environment, identifies
who to go to and where to find sources, and offers examples of writing and reporting the …

ABSTRACT The Deepwater Horizon oil spill, also known as the British Petroleum (BP) oil
spill, is considered the largest marine accident in the history of the industry. The 2010 …

In Global Risk Agility and Decision Making, Daniel Wagner and Dante Disparte, two leading
authorities in global risk management, make a compelling case for the need to bring …