In this article we examine how teens in Norway navigate the many options for mediated
communication when interacting with parents and grandparents. Drawing on workshop …

One challenge related to contact center management involves determining which process
best serves customers, inbound or outbound. Such decisions impact the number of service …

This paper studies switching behaviour in smart phone messaging services. This study aims
to add knowledge about the factors affecting switching behaviour in smart phone messaging …

Communication is a very important tool in the success of Educational Institutions. The study
examined the influence of principals' communication procedures on Female Teachers' …

Today's smartphone users often use several mobile messaging services alongside each
other, even though they typically offer the same features and functionality. Where previous …

Tässä tutkielmassa tarkastellaan mobiililaitteilla käytettävien viestipalveluiden kontekstissa
tapahtuvaa vaihtokäyttäytymistä, sekä siihen vaikuttavia tekijöitä. Nykyään, entistä …

Planning, developing, and assessing sustainable mobile strategies is a challenge that many
non-profit organizations face as they build mobile sites, native applications, and mobile …

The purpose of the study was to investigate Principals‟ Effective Communication
Techniques on Teachers‟ Job Satisfaction in Private Secondary Schools in Juja, Kiambu …