Smart product-service systems (Smart PSS) in industrial firms: a literature review

S Chowdhury, D Haftor, N Pashkevich - Procedia Cirp, 2018 - Elsevier
During the last few decades, the PSS literature has documented industrial firms'
transformation from the product dominant logic of business to product-service bundles …

Business models for the service transformation of industrial firms

F Adrodegari, N Saccani - The Service Industries Journal, 2017 - Taylor & Francis
This study comprehensively reviews the literature on the service transformation of industrial
firms, applying the business model (BM) perspective. Despite the wide use of the BM …

[HTML][HTML] Conceptualizing smart service systems

D Beverungen, O Müller, M Matzner, J Mendling… - Electronic Markets, 2019 - Springer
Recent years have seen the emergence of physical products that are digitally networked
with other products and with information systems to enable complex business scenarios in …

[HTML][HTML] Service systems engineering: a field for future information systems research

T Böhmann, JM Leimeister, K Möslein - Business & Information Systems …, 2014 - Springer
Abstract Service systems engineering (SSE) focuses on the systematic design and
development of service systems. Guided by a value proposition, service systems enable …

Value co-creation in smart services: a functional affordances perspective on smart personal assistants

R Knote, A Janson, M Söllner… - Journal of the Association …, 2020 - papers.ssrn.com
In the realm of smart services, smart personal assistants (SPAs) have become a popular
medium for value co-creation between service providers and users. The market success of …

[HTML][HTML] Digital transformation in health care: Augmented reality for hands-free service innovation

K Klinker, M Wiesche, H Krcmar - Information Systems Frontiers, 2020 - Springer
Health care professionals regularly require access to information systems throughout their
daily work. However, existing smart devices like smartphones and tablets are difficult to use …

Seven metaphors to understand digital twins of built assets

JC Camposano, K Smolander, T Ruippo - IEEE Access, 2021 - ieeexplore.ieee.org
Digital twins have raised the attention of practitioners in the fields of Architecture,
Engineering and Construction, and Facilities Management (AEC/FM). The term broadly …

The emergence of smart service ecosystems—The role of socio‐technical antecedents and affordances

MM Herterich, C Dremel, J Wulf… - Information systems …, 2023 - Wiley Online Library
As physical products are increasingly augmented with digital technology, manufacturing
firms have become part of the development of so‐called smart products and smart services …

PSS business model conceptualization and application

F Adrodegari, N Saccani, C Kowalkowski… - Production Planning & …, 2017 - Taylor & Francis
The discussion about business models has gained considerable attention in the last
decade. Business model frameworks have been developed in the literature as management …

Platform leadership: Managing boundaries for the network growth of digital platforms

C Leong, SL Pan, DE Leidner… - Journal of the Association …, 2019 - aisel.aisnet.org
This study aims to generate a systematic understanding of how digital platform firms can
attain platform leadership. We explore the question by casting a boundary management lens …