Understanding product returns: A systematic literature review using machine learning and bibliometric analysis
Product Returns (PR) are an inevitable yet costly process in business, especially in the
online marketplace. How to deal with the conundrums has attracted a great deal of attention …
online marketplace. How to deal with the conundrums has attracted a great deal of attention …
What factors drive the purchase of paid online courses? A systematic literature review
Despite a surge of empirical work on paid Massive Open Online Courses (MOOCs), a review
of factors that drive the sales of them remains unexplored. The study aims to consolidate the …
of factors that drive the sales of them remains unexplored. The study aims to consolidate the …
What drives consumers' purchase intention of online paid knowledge? A stimulus-organism-response perspective
With the prosperity of the online knowledge payment market, obtaining knowledge through
purchasing has become increasingly popular. The purpose of this paper is to determine the …
purchasing has become increasingly popular. The purpose of this paper is to determine the …
Effect of linguistic disfluency on consumer satisfaction: Evidence from an online knowledge payment platform
J Zhang, X Li, J Zhang, L Wang - Information & Management, 2023 - Elsevier
The popularity of online knowledge payment platforms enables online users to disseminate
paid knowledge via voice communication. However, such communication provided by users …
paid knowledge via voice communication. However, such communication provided by users …
Developing a brand heritage model for time-honoured brands: extending signalling theory
Numerous time-honoured brands have been authenticated by governments and other
organizations; however, there is little understanding of this special but important type of …
organizations; however, there is little understanding of this special but important type of …
The “holiday effect” in consumer satisfaction: Evidence from review ratings
This study explores whether and how a holiday effect exists in consumers' review rating
behavior, which is well explained by expectancy-disconfirmation theory (EDT). After utilizing …
behavior, which is well explained by expectancy-disconfirmation theory (EDT). After utilizing …
But it was supposed to be healthy! How expected and actual nutritional value affect the content and linguistic characteristics of online reviews for food products
Consumers are choosing to purchase food products from retailers through online channels
rather than brick‐and‐mortar channels. While online reviews play a crucial role in …
rather than brick‐and‐mortar channels. While online reviews play a crucial role in …
What factors influence grassroots knowledge supplier performance in online knowledge platforms? Evidence from a paid Q&A service
Q Zeng, W Zhuang, Q Guo, W Fan - Electronic Markets, 2022 - Springer
The popularity of online paid knowledge platforms offers opportunities for massive
grassroots knowledge suppliers to participate in knowledge sharing services and get …
grassroots knowledge suppliers to participate in knowledge sharing services and get …
From free to paid: Effect of knowledge differentiation on market performance of paid knowledge products
X Li, J Zhang, J Zhang - Information Processing & Management, 2023 - Elsevier
Exploring the factors that affect the market performance of paid knowledge products is of
great importance for knowledge payment platforms. Drawing on the sensations-familiarity …
great importance for knowledge payment platforms. Drawing on the sensations-familiarity …
The role of influencer endorsements in users' willingness to pay for knowledge products: An empirical investigation
X Chen, AYK Chua - The Elgar companion to information …, 2024 - elgaronline.com
Digital influencers are online celebrities who have accumulated a sizeable following via
social media (Chen & Chua, 2021). Considered trustworthy sources by people who follow …
social media (Chen & Chua, 2021). Considered trustworthy sources by people who follow …