Meeting the mobile money needs of the less privileged in developing and emerging markets
opens up enormous possibilities for banks and newly emerged financial-technology firms …

Many seminal studies have explored consumers' attitude and perception to adopt mobile
banking as a general and unique service channel. However, no empirical studies have so …

Purpose The purpose of this study is to examine the components of the utilitarian and
hedonistic dimensions of the quality of mobile banking services, their impact on customer …

There is a significant divide in financial accessibility between urban and rural areas in
China. This gap can in part be mitigated by diffusion of existing technology innovations …

Purpose The extended unified theory of acceptance and use of technology (UTAUT2) model
has been adapted and applied by scholars to gain insight into mobile banking (m-banking) …

Limited access to financial services is considered as a vital bottleneck for curbing poverty in
Bangladesh. Digital technology such as mobile banking can contribute to accelerate …

As accessibility of technology, availability of information, and ability to interact through the
Internet increase and evolve, more people are gravitating toward increasing their use of the …

We contribute to the identification of challenges of using mobile financial services focusing
on COVID-19 pandemic by extending Technology acceptance model. The pandemic has …

Banking, a demand-driven industry is vastly growing to date by consistently expanding its
client network via internet banking. The rendered service quality by banks has nevertheless …

As the number of FinTech start-ups continues to rise globally, the utilization of these services
by users becomes increasingly crucial, especially considering potential risks. Various factors …