Usability: lessons learned… and yet to be learned

JR Lewis - International Journal of Human-Computer Interaction, 2014 - Taylor & Francis
The philosopher of science JW Grove (1989) once wrote,“There is, of course, nothing
strange or scandalous about divisions of opinion among scientists. This is a condition for …

Empirical evidence, evaluation criteria and challenges for the effectiveness of virtual and mixed reality tools for training operators of car service maintenance

S Borsci, G Lawson, S Broome - Computers in Industry, 2015 - Elsevier
The debate on effectiveness of virtual and mixed reality (VR/MR) tools for training
professionals and operators is long-running with prominent contributions arguing that there …

The system usability scale: past, present, and future

JR Lewis - International Journal of Human–Computer Interaction, 2018 - Taylor & Francis
ABSTRACT The System Usability Scale (SUS) is the most widely used standardized
questionnaire for the assessment of perceived usability. This review of the SUS covers its …

[PDF][PDF] SUS: a retrospective.

J Brooke - Journal of usability studies, 2013 - uxpajournal.org
Rather more than 25 years ago, as part of a usability engineering program, I developed a
questionnaire—the System Usability Scale (SUS)—that could be used to take a quick …

Measuring perceived usability: The CSUQ, SUS, and UMUX

JR Lewis - International Journal of Human–Computer Interaction, 2018 - Taylor & Francis
The primary purpose of this research was to investigate the relationship between two widely
used questionnaires designed to measure perceived usability: the Computer System …

Psychometric evaluation of the F-SUS: creation and validation of the French version of the system usability scale

G Gronier, A Baudet - International Journal of Human–Computer …, 2021 - Taylor & Francis
ABSTRACT While the System Usability Scale (SUS) is probably one of the most widely used
questionnaires to measure the perceived ease of use of interactive systems, there is …

The factor structure of the system usability scale

JR Lewis, J Sauro - … Centered Design: First International Conference, HCD …, 2009 - Springer
Since its introduction in 1986, the 10-item System Usability Scale (SUS) has been assumed
to be unidimensional. Factor analysis of two independent SUS data sets reveals that the …

When designing usability questionnaires, does it hurt to be positive?

J Sauro, JR Lewis - Proceedings of the SIGCHI conference on human …, 2011 - dl.acm.org
When designing questionnaires there is a tradition of including items with both positive and
negative wording to minimize acquiescence and extreme response biases. Two …

Validation of the system usability scale (SUS) SUS in the wild

SC Peres, T Pham, R Phillips - Proceedings of the human …, 2013 - journals.sagepub.com
For almost 20 years, practitioners and researchers have been using the System Usability
Scale (SUS) as a “quick and dirty” method of evaluating the usability of different websites …

UMUX-LITE: when there's no time for the SUS

JR Lewis, BS Utesch, DE Maher - … of the SIGCHI conference on human …, 2013 - dl.acm.org
In this paper we present the UMUX-LITE, a two-item questionnaire based on the Usability
Metric for User Experience (UMUX)[6]. The UMUX-LITE items are This system's capabilities …