The COVID-19 pandemic and organisational commitment of senior hotel managers

V Filimonau, B Derqui, J Matute - International journal of hospitality …, 2020 - Elsevier
The COVID-19 pandemic will reduce the attractiveness of hospitality occupations. This
particularly concerns senior management positions whose holders may substitute hospitality …

Job involvement, commitment, satisfaction and turnover: Evidence from hotel employees in Cyprus

A Zopiatis, P Constanti, AL Theocharous - Tourism Management, 2014 - Elsevier
The study of attitudes at work seeks to enhance organizational knowledge and capabilities
in developing an 'ideal'working environment that delivers exceptional customer service. The …

The effect of employee advocacy and perceived organizational support on job embeddedness and turnover intention in hotels

Y Akgunduz, SC Sanli - Journal of Hospitality and Tourism Management, 2017 - Elsevier
This research focuses on the fact that when the employees see that their interests are
protected and a favor is done for them, they display positive behaviors in return. Therefore …

How much does labour turnover cost? A case study of Australian four‐and five‐star hotels

MCG Davidson, N Timo, Y Wang - International journal of …, 2010 - emerald.com
Purpose–Employee turnover is a significant challenge for human resource management
(HRM) strategies and organisational performance. This study seeks to present findings …

Understanding the influence of polychronicity on job satisfaction and turnover intention: A study of non-supervisory hotel employees

J Jang, RT George - International Journal of Hospitality Management, 2012 - Elsevier
The hospitality industry is characterized as a work environment where time use is important
and where switching behavior among multiple tasks is frequently required within a given …

Advancing organizational effectiveness and knowledge management implementation

JT Yang, CS Wan - Tourism Management, 2004 - Elsevier
In the recent past, most practitioners and researchers in hospitality have focused on the
development of programs and practices for preventing employees leaving a job. The …

Effects of individual and organizational factors on job satisfaction and intent to stay in the hotel and restaurant industry

K Kim, G Jogaratnam - Journal of Human Resources in Hospitality …, 2010 - Taylor & Francis
While employee turnover has long been recognized as a critical factor to be effectively
managed by the hospitality industry, there has been little effort aimed at developing a …

Exploring the antecedents of intentions to leave the job: The case of luxury hotel staff

A Mohsin, J Lengler, B Kumar - International Journal of Hospitality …, 2013 - Elsevier
The aim of this study is to assess the antecedents of employee'intentions to resign from their
jobs in luxury hotels in India. Two aspects are considered in this context: firstly, the …

An examination of the nature of the relationship between Leader-Member-Exchange (LMX) and turnover intent at different organizational levels

BCP Kim, G Lee, KD Carlson - International Journal of Hospitality …, 2010 - Elsevier
The present study investigates the nature of the relationship between Leader-Member-
Exchange (LMX) quality and turnover intent in the South Korean hospitality industry. Self …

Staff turnover in the Greek tourism industry: A comparison between insular and peninsular regions

K Chalkiti, M Sigala - International journal of contemporary hospitality …, 2010 - emerald.com
Staff turnover in the Greek tourism industry: A comparison between insular and peninsular
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