Distance is no longer a barrier to healthcare services: current state and future trends of telehealth research

S Sahoo, J Sahoo, S Kumar, WM Lim, N Ameen - Internet Research, 2023 - emerald.com
Purpose Taking a business lens of telehealth, this article aims to review and provide a state-
of-the-art overview of telehealth research. Design/methodology/approach This research …

When blockchain meets social-media: Will the result benefit social media analytics for supply chain operations management?

TM Choi, S Guo, S Luo - Transportation Research Part E: Logistics and …, 2020 - Elsevier
Social media analytics is very critical in modern supply chain operations management
(SCOM). However, in terms of methods, conducting social media analytics (SMA) for SCOM …

Sharing health information across online platforms: A systematic review

LH Le, PA Hoang, HC Pham - Health Communication, 2023 - Taylor & Francis
Advanced Web 2.0 communication technologies have facilitated health-related information
(HRI) sharing on the Internet. Especially, the COVID-19 pandemic and lockdowns around …

Examining the effects of enterprise social media on operational and social performance during environmental disruption

YK Dwivedi, MA Shareef, MS Akram, ZA Bhatti… - … Forecasting and Social …, 2022 - Elsevier
Building on resource-based, dynamic capabilities and knowledge-based views, we examine
how enterprise social media (ESM) usage leads to organisational decision-making …

Factors affecting individual online rumor sharing behavior in the COVID-19 pandemic

P Luo, C Wang, F Guo, L Luo - Computers in human behavior, 2021 - Elsevier
With the outbreak of COVID-19, online sharing of rumors about the disease is of growing
concern worldwide. Drawing on the stimulus–organism–response (S–OR) framework, this …

Effects of online–offline service integration on e‐healthcare providers: A quasi‐natural experiment

N Huang, Z Yan, H Yin - Production and Operations …, 2021 - journals.sagepub.com
E‐healthcare platforms start to integrate medical services across online and offline
channels, where providers can perform online consultations, schedule patients' offline visits …

The effects of participating in a physician-driven online health community in managing chronic disease: evidence from two natural experiments.

QB Liu, X Liu, X Guo - MIS quarterly, 2020 - search.ebscohost.com
This research examines physician-driven online health communities (OHC), a social media
application in healthcare that engages both patients and physicians. Drawing on the" patient …

Understanding the Digital Resilience of Physicians during the COVID-19 Pandemic: An Empirical Study.

Y Liu, X Xu, Y Jin, H Deng - MIS Quarterly, 2023 - search.ebscohost.com
The COVID-19 pandemic has underscored the urgent need for healthcare entities to
develop resilient strategies to cope with disruptions caused by the pandemic. This study …

Doctors' provision of online health consultation service and patient review valence: evidence from a quasi-experiment

S Liu, H Wang, B Gao, Z Deng - Information & Management, 2022 - Elsevier
In this study, we focus on the effects of doctors' provision of online health consultation
service (OHCSV) on the review valence provided by patients. We develop a unique panel …

Swayed by the reviews: Disentangling the effects of average ratings and individual reviews in online word‐of‐mouth

Z Lei, D Yin, S Mitra, H Zhang - Production and Operations …, 2022 - journals.sagepub.com
Online word‐of‐mouth studies generally assume that a product's average rating is the
primary force shaping consumers' purchase decisions and driving sales. Similarly …