Service Quality Analysis to Increase Customer Satisfaction in Minimarket Networks in Cities Around Jakarta

AI Nugraha - Journal of Current Research in Business and …, 2023 - jcrbe.org
In this day and age, developments do not only occur in technological aspects, but social
aspects such as individual or consumer behavior are also experiencing changes and …

Service Quality Analysis to Increase Customer Satisfaction at Government-Owned Fuel Filling Stations in Indonesia

MA Nathanael - Journal of Current Research in Business and …, 2023 - jcrbe.org
As one of the state-owned companies and the largest player in the fuel industry in Indonesia,
it will certainly be Pertamina's main goal to be able to maintain this position. In 2021 …

Service Quality Analysis to Increase Customers Satisfaction at Lawson Minimarts in Big Cities in Indonesia

C Qisthidarari - Journal of Current Research in Business and …, 2023 - jcrbe.org
The development of the business world from time to time has increased very rapidly and is
limited by a lot of competition. Every company that wants to continue to develop is required …