Investigating salesperson performance factors: A systematic review of the literature on the characteristics of effective salespersons

H Herjanto, D Franklin - Australasian Marketing Journal, 2019 - journals.sagepub.com
Business and consumer buying behaviour has changed dramatically in recent time; a fact
that is not lost on selling organisations when considering how best to recalibrate …

PLS-SEM or CB-SEM: updated guidelines on which method to use

JF Hair Jr, LM Matthews… - … of Multivariate Data …, 2017 - inderscienceonline.com
Numerous statistical methods are available for social researchers. Therefore, knowing the
appropriate technique can be a challenge. For example, when considering structural …

Systematic review of determinants of sales performance: Verbeke et al.'s (2011) classification extended

V Chawla, T Lyngdoh, S Guda, K Purani - Journal of Business & …, 2020 - emerald.com
Purpose Considering recent changes in sales practices, such as the sales role becoming
more strategic, increased reliance on technology for sales activities, increased stress from …

Applying multigroup analysis in PLS-SEM: A step-by-step process

L Matthews - Partial least squares path modeling: Basic concepts …, 2017 - Springer
This book chapter identifies the importance and different uses for multigroup analysis, such
as research interests in cross-cultural or gender differences. Multigroup analysis via partial …

Can't leave it at home? The effects of personal stress on burnout and salesperson performance

MC Peasley, B Hochstein, BP Britton… - Journal of Business …, 2020 - Elsevier
Personal stress is a prevalent problem in a connected world. For salespeople, demands of a
connected workplace have largely eliminated boundaries between personal and work life …

Emotions and salesperson propensity to leave: The effects of emotional intelligence and resilience

B Bande, P Fernández-Ferrín, JA Varela… - Industrial marketing …, 2015 - Elsevier
Emotions constitute a powerful psychological force that can significantly influence the
behavior and performance of salespeople. However, emotions in the workplace still …

Exploring cultural influence on managerial communication in relationship to job satisfaction, organizational commitment, and the employees' propensity to leave in the …

R Raina, DB Roebuck - International Journal of Business …, 2016 - journals.sagepub.com
This article identifies the critical importance of effective downward communication in its
relationship to job satisfaction, organizational commitment, and the employees' propensity to …

Çalışanların örgütsel güven ve sinizm algılarının örgütsel bağlılıkları üzerindeki rolü

T Türköz, M Polat, S Coşar - Yönetim ve ekonomi Dergisi, 2013 - dergipark.org.tr
Örgütsel bağlılık algılamaları, örgüt içinde olumlu yönde etkiler yaratmakta ve bireyin ve
örgütün performansını artırabilecek etkilere neden olabilmektedir. Örgütsel anlamda bireyin …

The role of emotions on frontline employee turnover intentions

YN Cho, BN Rutherford, SB Friend… - Journal of Marketing …, 2017 - Taylor & Francis
The role of employee's emotions are examined as influencers of job satisfaction, affective
organizational commitment, and turnover intentions within a frontline employee context …

The job and life satisfaction of teachers: a social cognitive model integrating teachers' burnout, self-efficacy, dispositional optimism, and social support

J Marcionetti, L Castelli - … Journal for Educational and Vocational Guidance, 2023 - Springer
The purpose of the study was to test a model of factors predicting teachers' job and life
satisfaction, burnout, dispositional optimism, social support, perceived workload, and self …