Navigating the gray areas of content moderation: Professional moderators' perspectives on uncivil user comments and the role of (AI-based) technological tools

A Stockinger, S Schäfer, S Lecheler - new media & society, 2023 - journals.sagepub.com
Professional content moderators are responsible for limiting the negative effects of online
discussions on news platforms and social media. However, little is known about how they …

Shielding or Silencing?: An Investigation into Content Moderation during the Sheikh Jarrah Crisis

H Elmimouni, Y Skop, N Abokhodair, S Rüller… - Proceedings of the …, 2024 - dl.acm.org
Social media technologies have been empowering to some human rights activists, providing
a platform for exercising free speech and mobilization. However, many activists have voiced …

The DSA Transparency Database: Auditing self-reported moderation actions by social media

A Trujillo, T Fagni, S Cresci - arXiv preprint arXiv:2312.10269, 2023 - arxiv.org
Since September 2023, the Digital Services Act (DSA) obliges large online platforms to
submit detailed data on each moderation action they take within the European Union (EU) to …

Regulating high-reach AI: On transparency directions in the Digital Services Act

K Söderlund, E Engström, K Haresamudram… - Internet Policy …, 2024 - econstor.eu
By introducing the concept of high-reach AI, this paper focuses on AI systems whose
widespread use may generate significant risks for both individuals and societies. While …

The social media comment section as an unruly public arena: how comment reading erodes trust in news media

T Dobber, M Hameleers - Electronic News, 2024 - journals.sagepub.com
The comment section accompanying news stories on social media offers an important
interactive context for news, but may also afford the possibility to spread anti-establishment …

The fight against disinformation and its consequences: Measuring the impact of “Russia state-affiliated media” on Twitter

JC Aguerri, M Santisteban, F Miró-Llinares - Crime Science, 2024 - Springer
On February 28th, shortly after the Russian invasion of Ukraine on February 24th, Twitter
announced the expansion of its labelling policy for “Russia state-affiliated media”, in order to …

Othered, silenced and scapegoated: Understanding the situated security of marginalised populations in lebanon

J McClearn, RB Jensen, R Talhouk - 32nd USENIX Security Symposium …, 2023 - usenix.org
In this paper we explore the digital security experiences of marginalised populations in
Lebanon such as LGBTQI+ identifying people, refugees and women. We situate our work in …

Content Moderation on Social Media in the EU: Insights From the DSA Transparency Database

CP Drolsbach, N Pröllochs - Companion Proceedings of the ACM on …, 2024 - dl.acm.org
The Digital Services Act (DSA) represents a major legislative framework that mandates large
social media providers to file Statements of Reasons (SoRs) to the DSA Transparency …

From brand safety to suitability: Advertisers in platform governance

R Griffin - 2023 - papers.ssrn.com
Scholarship has long identified the business imperative to create an advertiser-friendly
environment as a key influence on social media content moderation. However," brand …

Moral judgment of objectionable online content: Reporting decisions and punishment preferences on social media

S Vahed, C Goanta, P Ortolani, AG Sanfey - Plos one, 2024 - journals.plos.org
Harmful and inappropriate online content is prevalent, necessitating the need to understand
how individuals judge and wish to mitigate the spread of negative content on social media …