Since its first proposition in 1984, the Kano model has been used extensively in a variety of
contexts within industries and academic research demonstrating its wide applicability. The …

New product development is an important innovation that should be done to meet
consumers' new trends. This paper is prominent as it discusses new product development …

As the popularity of Kano's model grows, Kano's wording, which plays a pivotal role for the
categorisation of quality attributes, has been criticised for being ambiguous, cumbersome …

BACKGROUND: Patient satisfaction is the ultimate goal in any healthcare system. Together
with other traditional quality indicators, patient satisfaction must be addressed to improve the …

Innovation is an important competitive advantage for market success. Faster, cheaper, better
are the keywords of the current competitive environment. For this to occur, products and …

Biopolymer composite has gained huge attention for its beneficial properties such as
biodegradable and less impact to the environment. This consequently would diminish the …

The satisfaction of the students at university is in general interpreted as the happiness and
contentment that students experience when their needs and expectations are fulfilled. This …

PT. Latif merupakan industri yang bergerak dalam bidang furniture rotan sintetis, yang salah
satu produk terlaris adalah SH-15. Masalah dalam penelitian ini mengenai persediaan …

Thousands of readymade garment industries are available in Bangladesh, where thousands
of sewing machines are being used. The productivity of these sewing machines mostly …

Kegiatan perpustakaan yang langsung dirasakan oleh pengguna adalah pelayanan, karena
pelayanan merupakan ujung tombak perpustakaan. Pada pelayanan inilah berlangsungnya …