This review focuses on the research conducted over the years on the effects of facility-based
environmental cues, or “atmospherics”, on buyer behavior. We review the pertinent literature …

• Why do people behave and think the way they do?• What makes people choose certain
products and services?• How does consumption affect our everyday lives? Informed by …

The purpose of this article is twofold. First, a theoretical framework is described that
integrates the published literature associated with atmospherics into a services marketing …

This paper seeks to explore the domain of tangible quality construct; reviews the existing
literature and then proceeds to develop a scale called TANGSERV for measuring tangible …

Although not usually recognized in the published work in retail atmospherics, the
environment created by retail managers is an important strategic variable. Most of the work …

Abstract Background and Purpose. Patient satisfaction with physical therapy is used as an
outcome variable. The purpose of this study was to develop and test an instrument used to …

Das klassische Modell des" Homo Oeconomicus" versagt, wenn Entscheidungen in
komplexen Situationen zu treffen sind: Im Haushalt, auf Märkten und im Staat folgt die …

Servicescapes are the manmade environments where hospitality activities, such as dining
and lodging, occur. For more than two decades tourism and hospitality research has sought …

Study Design Psychometric evaluation of a cross-sectional survey. Objectives To determine
the validity of measures obtained from the MedRisk Instrument for Measuring Patient …

Abstract Background and Purpose. Recent literature has suggested that longitudinal
continuity (ie, the patient is seen by the same practitioner for the entire course of treatment) …