This study aimed to investigate the impact of perceived health care service quality on patient
satisfaction and patient loyalty in mafraq governmental hospital. A survey was conducted to …

This study was conducted to test the linkages among the dimensions of entrepreneurial
marketing, brand equity and business growth in small and medium enterprises (SMEs) …

The aim of this study is to examine the relationship between e-CRM and consumer loyalty in
the Indian private healthcare sector with customer trust (CT), customer value (CV), customer …

Patient loyalty is indicated by satisfaction a factor that can reflect the quality of service from
the local health service. Customer Relationship Management is the management of its …

Abstract Background: The Ministry of Health of Ghana, over the last few decades, has
resolved to improve the quality of healthcare delivery to enhance patients' satisfaction …

This study analyzes the influence of the corporate image of nursing homes on the decisions
made by family members as to whether their elderly relatives will stay in the same nursing …

Loyalitas Pasien masih rendah pada klinik gigi di Jawa Barat, padahal loyalitas pasien
sangat penting untuk menunjang kemajuan dan keberlangsungan klinik. Penelitian ini …

The success of the hospitals engaged in medical tourism, where people travel abroad to
obtain medical services, depends on their capabilities in retaining the existing customers …

Introdução: O tema experiência do paciente ganhou relevância no setor da Saúde quando
foi adequado a ele. Existe forte associação entre os índices de satisfação em serviços e a …

Background & Objective: The satisfaction of patients and their families is integral in
healthcare settings. The relationship between healthcare service providers and their service …