METODE Penelitian ini merupakan penelitian kuantitatif dengan menggunakan rancangan
penelitian study observasional deskriptif, dengan menggunakan pendekatan desain …

Abstract Latar Belakang: Meningkatnya Pendidikan dan kesadaran masyarakat terhadap
Kesehatan menuntut peningkatan mutu pelayanan Kesehatan. Pelayanan kesehatan yang …

Kebijakan akreditasi fasilitas pelayanan kesehatan tingkat pertama berperan memastikan
pemerataan mutu pelayanan kesehatan masyarakat. Sejak 2015, belum ada kajian …

Abstract (BLUD) of the public health center in Pekanbaru City is Pekanbaru Mayor
Regulation No. 18 of 2017 concerning Systems and Procedures for Financial Management …

Kepuasan masyarakat merupakan faktor yang sangat penting dan menentukan
keberhasilan suatu organisasi sebab masyarakat adalah konsumen dari produk yang …

This study aimed to find an appropriate model of autonomous self-finance management in
primary health care (PHC) to enhance workers' satisfaction. This was a cross-sectional study …

Patient satisfaction is one of the things that must be considered in health services and is an
important index or parameter. Patient satisfaction is the result of assessment and …

Health is very important for all humans because without good health, every human being will
find it difficult to carry out their daily activities. Hospitals as one of the health care facilities in …

The aim of this research is to determine the influence of the five dimensions of service
quality on patient satisfaction, both partially and simultaneously. And to find out which …

Puskesmas, as a health service institution, aims to pay attention to the promotion and
prevention of disease, as well as individual health services at the initial level, is a center for …