This study analyzes explicit pieces of advice for effective social media crisis communication
given by researchers in various subdisciplines of strategic communication. The themes are …

The involvement application and use of crisis and emergency management and
communication are increasing rapidly. This study conducts a systematic literature review to …

During the# MeToo movement, social movement organizations (SMOs) played a crucial role
in the online mobilization by utilizing various message frames and appealing hashtags …

The moderation roles of empathy and perceived waiting time (PWT) on post-pandemic travel
intentions have not as yet been investigated. This study of 684 Chinese resident …

A crisis can be viewed as the manifestation of risk resulting in the potential for harm to befall
stakeholders and/or the organization. A crisis can harm or kill stakeholders and always inflict …

We investigate the state of global social-mediated crisis communication (SMCC) research
through a content analysis of 189 discrete academic articles published in key journals …

A gap exists in the research on how online media frame a tourism crisis and the effects on
travel intentions. This research proposed a basic crisis frames model for public online …

The study provided a framing analysis of China Daily in its coverage of the SARS and
COVID-19 pandemics. By understanding social actors as a particular frame element, the …

Guided by the situational crisis communication theory (SCCT), this study examined the crisis
communication messaging strategies utilized by the University of Florida's President Kent …

In this study, the operating environment's attributes and its influence on the performance of
airlines in Southeast Asia are assessed through a comprehensive literature review and …