Given the growing importance of service supply chain management (SSCM) in operations,
we review a selection of papers in the operations research and the management science …

This book provides one of the first unified accounts of the dynamic aspects involved in the
strategic behavior in queues. The author presents the material in an easy style with mostly …

The high-end equipment intelligent manufacturing (HEIM) industry is of strategic importance
to national and economic security. Engineering management (EM) for HEIM is a complex …

Motivated by the practice, we investigate logistics service outsourcing choices in a retailer-
led supply chain where the retailer offers logistics service by itself or outsources it to a third …

This study investigates the implication of demand information sharing in a supply chain
where a manufacturer sources an emerging component from two capacitated suppliers. The …

Outsourcing is one of the major challenges for production firms in the current supply chain
management (SCM) due to limited skilled workers and technology resources. There are too …

Purpose The purpose of this paper is to provide an overview of the evolution of service
supply chain management from a behavioural operations perspective, pointing out future …

This paper highlights the importance of having a cooperative quality investment (CQI)
strategy and proposes a simple proportional investment sharing schedule in the outsourcing …

This paper examines service-level and distribution channel decisions for two competing
supply chains with a focus on how service competition affects the channel structure. Each …

Financial leasing (FL) has become a common solution to financing problems encountered
by firms. The main difference between FL and some conventional supply chain financing …