Healthcare supply chain management: literature review and some issues

B Mathur, S Gupta, ML Meena… - Journal of Advances in …, 2018 - emerald.com
Healthcare supply chain management: literature review and some issues | Emerald Insight
Books and journals Case studies Expert Briefings Open Access Publish with us Advanced …

Service operations management: from the roots up

R Johnston - International Journal of Operations & Production …, 2005 - emerald.com
Purpose–The purpose of this paper is to assess developments in the service literature over
the last six years and to lay out some challenges and opportunities for the operations …

[图书][B] Satisfaction: A behavioral perspective on the consumer: A behavioral perspective on the consumer

RL Oliver - 2014 - taylorfrancis.com
Designed for advanced MBA and doctoral courses in Consumer Behavior and Customer
Satisfaction, this is the definitive text on the meaning, causes, and consequences of …

The complexity of collaboration in supply chain networks

Y Huang, W Han, DK Macbeth - Supply Chain Management: An …, 2020 - emerald.com
The complexity of collaboration in supply chain networks | Emerald Insight Books and
journals Case studies Expert Briefings Open Access Publish with us Advanced search The …

On characterizing the 4 C's in supply chain management

MA Lejeune, N Yakova - Journal of operations Management, 2005 - Elsevier
Supply chain management is a field at the confluence of many other disciplines; it has been
studied under a number of perspectives, which has played a role for the crossbreeding of …

Sustainable value chain management based on dynamic capabilities in small and medium-sized enterprises (SMEs)

GB de Moura, LG Saroli - The International Journal of Logistics …, 2021 - emerald.com
Purpose The aim of this research is to analyze sustainable value chain management based
on dynamic capabilities in small and medium-sized enterprises (SMEs) …

A relationship-management assessment tool: Questioning, identifying, and prioritizing critical aspects of customer relationships

A Lindgreen, R Palmer, J Vanhamme… - Industrial marketing …, 2006 - Elsevier
With customer-relationship management (CRM) no longer a buzzword among trendsetters,
organizations in all types of industries initially rushed to embrace it. Although a seductively …

A value chain model for mobile data service providers

P Olla, NV Patel - Telecommunications policy, 2002 - Elsevier
The UK Mobile telecoms industry is experiencing some challenging conditions such as
debts from spectrum auctions, a saturated subscriber base and commitments to build new …

Value chains in health care

DA Pitta, MV Laric - Journal of Consumer Marketing, 2004 - emerald.com
The supply chain concept aided marketing by highlighting relationships that form a network
of firms creating products for consumers. It helped change the focus from individual …

[图书][B] Supply chain management

M Eßig, E Hofmann, W Stölzle - 2013 - books.google.com
Prof. Dr. Michael Eßig ist Inhaber des Lehrstuhls für Materialwirtschaft und Distribution an
der Universität der Bundeswehr in München. Prof. Dr. Erik Hofmann ist Assistenzprofessor …