This paper reports on work in progress to produce a unified quality of service (QoS)
ontology. This ontology must be applicable to the main scenarios identified such as QoS …

Multimedia services like television programs and live streaming of mobile videos can be
delivered to mobile terminals via different access technologies. The question is–how do …

Despite considerable research on ontologies for representing requirements models (and
metamodels), little progress has been made in using ontologies to represent non-functional …

Abstract Service Level Agreements (SLA) include quality of service (QoS) constraints and
bounds that have to be honoured by the service provider. To maximise the Service Provider …

New services like television programs and Video on Demand can be streamed from the
Internet to mobile terminals. The question is–how do users perceive such services on mobile …

Nowadays, there is an increasing number of Voices over IP (VoIP) services offered in
telecommunication networks with specific quality requirements. Such requirements impact …

This paper proposes an approach to improve the level of Quality of Experience (QoE) that
distributed database systems provide. Quality of Experience is a measure of users' …

Abstract The Internet of Things (IoT) is transforming the agriculture industry and enables
farmers to deal with the vast challenges in the industry. Internet of Farming (IoF) applications …

Regardless of the type of service that a company offers the customer satisfaction is a factor
for success, if these services are in a highly competitive environment. This situation …

As Internet applications become more sensitive to latency time, the needs for network
management increase. To maximize consumer surplus and profit of Internet service provider …