Service quality and customer satisfaction: An empirical analysis of banking sector in Goa
RS Dsouza, KB Subhash, RF Chen, K Weiermair - 2018 - irgu.unigoa.ac.in
Service quality leads to customer satisfaction, and ensuring that customers are getting
satisfied is one of the critical factors that lead to the success of any business. As banking is a …
satisfied is one of the critical factors that lead to the success of any business. As banking is a …