Local gastronomy, culture and tourism sustainable cities: The behavior of the American tourist
JCP Gálvez, MJ Granda, T López-Guzmán… - Sustainable Cities and …, 2017 - Elsevier
The cuisine has been set in recent years as one of the key elements for the promotion and
consolidation of tourist destinations. The aim of this paper is to contribute to the scientific …
consolidation of tourist destinations. The aim of this paper is to contribute to the scientific …
A systematic review of consumer satisfaction studies in hospitality journals: Conceptual development, research approaches and future prospects
This review paper has the aim of systematically analysing studies published in five
hospitality journals over the period 2000 to 2016. The review was organized around four …
hospitality journals over the period 2000 to 2016. The review was organized around four …
Service quality, perceived value and customer satisfaction on behavioral intention in restaurants: An integrated structural model
I Tuncer, C Unusan, C Cobanoglu - Journal of quality assurance in …, 2021 - Taylor & Francis
The objective of this study is to determine the effects of service quality, perceived value and
customer satisfaction on behavioral intention. The study also introduces a new integrated …
customer satisfaction on behavioral intention. The study also introduces a new integrated …
Customer satisfaction, service quality, and customer value: years 2000-2015
H Oh, K Kim - International Journal of Contemporary Hospitality …, 2017 - emerald.com
Purpose This paper aims to review hospitality and tourism research on customer satisfaction
(CS), service quality (SQ) and customer value (CV) published in several established …
(CS), service quality (SQ) and customer value (CV) published in several established …
The effects of consumer brand authenticity, brand image, and age on brand loyalty in time-honored restaurants: Findings from SEM and fsQCA
This study addresses a lack of research on the effects of consumer brand authenticity, brand
image, and age, on brand loyalty in time-honored restaurants. Time-honored restaurants are …
image, and age, on brand loyalty in time-honored restaurants. Time-honored restaurants are …
A framework identifying the gaps between customers' expectations and their perceptions in green products
SC Tseng, SW Hung - Journal of cleaner production, 2013 - Elsevier
Much research about green product development and marketing has been proposed due to
consumers' awareness of environmental protection and the international severe …
consumers' awareness of environmental protection and the international severe …
The chain of effects from authenticity cues to purchase intention: The role of emotions and restaurant image
The current study aimed to address the lack of studies on consumers' perceived authenticity
of traditional restaurants. Specifically, this study examined the antecedents of perceived …
of traditional restaurants. Specifically, this study examined the antecedents of perceived …
The role of traditional restaurants in tourist destination loyalty
RD Hernández-Rojas, N Huete Alcocer - Plos one, 2021 - journals.plos.org
The aim of this study is to examine the effect that visitor satisfaction with traditional
restaurants has on perceptions of the local gastronomy, the overall image of a city and …
restaurants has on perceptions of the local gastronomy, the overall image of a city and …
The roles of value, satisfaction, and commitment in the effect of service quality on customer loyalty in Hong Kong–style tea restaurants
IKW Lai - Cornell hospitality quarterly, 2015 - journals.sagepub.com
The purpose of this study is to evaluate the roles of perceived value, customer satisfaction,
and affective commitment as they mediate the effect of service quality on customer loyalty at …
and affective commitment as they mediate the effect of service quality on customer loyalty at …
The relationship of service quality dimensions of restaurant enterprises with satisfaction, behavioral intention, eWOM and the moderator effect of atmosphere
A Uslu - Tourism & Management Studies, 2020 - tmstudies.net
This research is carried out in order to test the relationship between the service quality of
restaurants, electronic word-of-mouth communication (eWOM), satisfaction and behavioral …
restaurants, electronic word-of-mouth communication (eWOM), satisfaction and behavioral …