Text of an incomplete message entered by a user may be processed using a neural network
to suggest messages similar to the message the user is in the process of entering. Word …

(57) ABSTRACT A neural network may be used to remove personal informa tion from text
(such as names, addresses, credit card num bers, or social security numbers), and replace …

In some applications, it may be desired to process a message to determine an intent of the
message, where the intent indicates the meaning of the message. An intent classifier may be …

(57) ABSTRACT A system that creates and automatically builds one or more entity models
that are derived from communication-based information received over a network. Building …

In some applications, it may be desired to process a message to determine an intent of the
message, where the intent indicates the meaning of the message. An intent classifier may be …

(57) ABSTRACT A call center system for reducing communication latency includes an
input/output (I/O) interface for receiving one or more queries from a customer terminal; a …

A message may be suggested to a user participating in a conversation using one or more
neural networks where the suggested message is adapted to the preferences or …

When processing a request containing personal information, personal information may be
needed to respond to the request, but it may be desired to limit storage of personal …

G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY
ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR …

A multi-channel communication platform includes a messaging engine, a routing engine,
and a queue manager. The messaging engine is operative to receive a plurality of textual …