Intelligent systems sense their environment and learn from the actions they implement to
reach specific goals. They are increasingly used to support tourist information search and …

The tourism and hospitality industries have widely adopted information technology (IT) to
reduce costs, enhance operational efficiency, and most importantly to improve service …

This chapter examines how information and communication technologies play an important
role in each of the five stages of the buyers' decision making process, and that eTourism is in …

This editorial presents an overview of studies contained in this special issue. Recognising
that destination management and marketing remains a key field of academic study and as …

Travelers have used the Internet as an information channel for years and more recently also
started to produce content themselves. With an abundance of information channels …

This research employed a longitudinal panel to examine diffusion of information technology
(IT) and its spillover from everyday contexts to vacations. Over the course of the research …

Based on an empirical data set collected from Chinese tourists visiting Macau SAR, this
study attempts to decompose the travel decision-making process into a multistage sequence …

Some tourists only have a slight idea of where they want to go on a holiday when planning
starts. Such tourists or their travel partners are likely to look for information for making a final …

In recent years, Recommendation Systems (RSs) have gained popularity in different
scientific fields through the creation of (mostly mobile) applications that deliver personalized …

Due to their complexity, tourism products present major challenges to recommender
techniques. Especially the assessment of customer preferences in order to get accurate user …