Building supply-chain resilience: an artificial intelligence-based technique and decision-making framework

A Belhadi, S Kamble, S Fosso Wamba… - International Journal of …, 2022 - Taylor & Francis
Artificial Intelligence (AI) offers a promising solution for building and promoting more resilient
supply chains. However, the literature is highly dispersed regarding the application of AI in …

Research on the influence of after-sales service quality factors on customer satisfaction

S Shokouhyar, S Shokoohyar, S Safari - Journal of Retailing and Consumer …, 2020 - Elsevier
Determining customer satisfaction elements in retailing after-sales services have been well
explored; however, the increasing competition in this area demands the investigation of …

Artificial intelligence applied to supply chain operations management: a systematic literature review

GD Mendonça, OFL Junior - International Journal of …, 2023 - inderscienceonline.com
Artificial intelligence (AI) has been a key driver to reduce operational uncertainty and
improve performance in supply chain management. Due to the advent of new data gathering …

Impact of big data analytics capabilities on supply chain sustainability: A case study of Iran

S Shokouhyar, MR Seddigh… - World Journal of Science …, 2020 - emerald.com
Purpose The purpose of this paper is to develop a theoretical model to explain the impact of
big data analytics capabilities (BDAC) on company's supply chain sustainability (CSCS) …

Understanding the influential and mediating role of cultural enablers of AI integration to supply chain

T Cadden, D Dennehy, M Mantymaki… - International Journal of …, 2022 - Taylor & Francis
Artificial Intelligence (AI) has been claimed to offer transformational power across industries
and sectors. To date, research has largely focused on the technical characteristics of AI and …

[PDF][PDF] Assessing the moderating effect of innovation on the relationship between information technology and supply chain management: an empirical examination

H Hatamlah, M Allahham… - Applied …, 2023 - naturalspublishing.com
This study examines how innovation (INN) influences the relationship between supply chain
management and information technology in Jordan. 211 employees of Jordanian industrial …

Research themes in machine learning applications in supply chain management using bibliometric analysis tools

SA Raza, SM Govindaluri, MK Bhutta - … : An International Journal, 2023 - emerald.com
Purpose This paper conducts a Systematic Literature Review (SLR) of Machine Learning
(ML) in Supply Chain Management through bibliometric and network analysis, the authors …

Uncovering the dark and bright sides of implementing collaborative forecasting throughout sustainable supply chains: An exploratory approach

S Shoukohyar, MR Seddigh - Technological Forecasting and Social …, 2020 - Elsevier
This research inquired into the constituents making up the dimensions of the United Nations
(UN) Global Compact, explored the challenges and opportunities associated with …

Scenario analysis of smart, sustainable supply chain on the basis of a fuzzy cognitive map

S Shokouhyar, N Pahlevani… - Management research …, 2019 - emerald.com
Purpose This paper aims to present a smart, sustainable supply chain practices structure on
the basis of the relational view. Design/methodology/approach A method based on fuzzy …

A framework for assessing sustainability in multi-tier supply chains using empirical evidence and fuzzy expert system

M Shayganmehr, A Kumar, S Luthra… - Journal of Cleaner …, 2021 - Elsevier
This study investigates various factors for assessing sustainability in Multi-tier Supply Chains
(MtSCs) using a hybrid approach consisting of an empirical study and fuzzy expert system …