A systematic and critical review of leadership styles in contemporary hospitality: a roadmap and a call for future research
Purpose The purpose of this paper is to provide an overview of leadership styles in the
hospitality industry. It also demonstrates theories used in hospitality leadership styles …
hospitality industry. It also demonstrates theories used in hospitality leadership styles …
What we know about transformational leadership in tourism and hospitality: a systematic review and future agenda
B Ali - The Service Industries Journal, 2024 - Taylor & Francis
Leadership is crucial in tourism and hospitality, shaping employee motivation, job
satisfaction, and performance. Transformational Leadership (TFL) is essential to promoting …
satisfaction, and performance. Transformational Leadership (TFL) is essential to promoting …
How and when authentic leadership promotes prosocial service behaviors: A moderated mediation model
HY Teng, O Yi - International Journal of Hospitality Management, 2022 - Elsevier
Few hospitality scholars have explored the influence of authentic leadership on prosocial
service behaviors (PSBs). The purpose of this research was to investigate the relationships …
service behaviors (PSBs). The purpose of this research was to investigate the relationships …
Customer and employee satisfaction in hotels
A Baquero - Journal of Hospitality and Tourism Issues, 2022 - dergipark.org.tr
Various academic studies have been conducted on customer and employee satisfaction in
the service industries. This research focuses on the hotel sector, exploring 1) job satisfaction …
the service industries. This research focuses on the hotel sector, exploring 1) job satisfaction …
A Systematic Literature Review of Authentic Leadership in Tourism and Hospitality: A Call for Future Research
In recent tourism and hospitality literature, there has been a surge in research endeavors
that center on the construct of authentic leadership. Given this increasing interest, our study …
that center on the construct of authentic leadership. Given this increasing interest, our study …
EVALUATING THE QUALITY OF HOTEL SERVICES BASED ON TOURISTS'PERCEPTIONS AND EXPECTATIONS: THE CASE STUDY OF ARMENIA
G Tovmasyan - Journal of International Studies, 2020 - ceeol.com
The evaluation of hotel service quality is very important for hotels in terms of revealing the
gaps in their performance and accomplishing certain actions of improvement. As in Armenia …
gaps in their performance and accomplishing certain actions of improvement. As in Armenia …
Examining the impact of leadership on job satisfaction in Greek luxury hotels
S Zerva, D Belias, I Rossidis… - Journal of Human …, 2024 - Taylor & Francis
The purpose of this study is to examine whether leadership style affects the professional
satisfaction of employees in the field of hospitality and specifically in luxury hotels in Greece …
satisfaction of employees in the field of hospitality and specifically in luxury hotels in Greece …
Transformational Leadership and Employee Innovative Behaviour in The Egyptian Travel Agents: A Mediation–Moderation Model
A Hammad - 2023 - plymouth.researchcommons.org
The tourism industry is one of the largest and fastest growing industries in the world.
Specifically, tourism is a vital industry in the Egyptian economy as it is an essential source of …
Specifically, tourism is a vital industry in the Egyptian economy as it is an essential source of …
How Does Digital Leadership Foster Employee Innovative Behavior: A Cognitive–Affective Processing System Perspective
P Gao, Y Gao - Behavioral Sciences, 2024 - mdpi.com
Employee innovative behavior is crucial for organizations to engage in innovative activities
and gain competitive advantages in the context of digital transformation. Despite many …
and gain competitive advantages in the context of digital transformation. Despite many …
Relational leadership predictors of work environment: Implications for nurse leaders and nursing leadership
D Bowers, R Raso, JJ Fitzpatrick - Nursing Management, 2024 - journals.lww.com
A study comparing transformational and authentic nurse leadership (ANL) models in relation
to work engagement in nurse leaders found that ANL significantly predicted engagement …
to work engagement in nurse leaders found that ANL significantly predicted engagement …