A systematic and critical review of leadership styles in contemporary hospitality: a roadmap and a call for future research

Z Elkhwesky, IE Salem, H Ramkissoon… - International Journal of …, 2022 - emerald.com
Purpose The purpose of this paper is to provide an overview of leadership styles in the
hospitality industry. It also demonstrates theories used in hospitality leadership styles …

What we know about transformational leadership in tourism and hospitality: a systematic review and future agenda

B Ali - The Service Industries Journal, 2024 - Taylor & Francis
Leadership is crucial in tourism and hospitality, shaping employee motivation, job
satisfaction, and performance. Transformational Leadership (TFL) is essential to promoting …

How and when authentic leadership promotes prosocial service behaviors: A moderated mediation model

HY Teng, O Yi - International Journal of Hospitality Management, 2022 - Elsevier
Few hospitality scholars have explored the influence of authentic leadership on prosocial
service behaviors (PSBs). The purpose of this research was to investigate the relationships …

Customer and employee satisfaction in hotels

A Baquero - Journal of Hospitality and Tourism Issues, 2022 - dergipark.org.tr
Various academic studies have been conducted on customer and employee satisfaction in
the service industries. This research focuses on the hotel sector, exploring 1) job satisfaction …

A Systematic Literature Review of Authentic Leadership in Tourism and Hospitality: A Call for Future Research

G Hoang, TT Luu, M Yang - Cornell Hospitality Quarterly, 2024 - journals.sagepub.com
In recent tourism and hospitality literature, there has been a surge in research endeavors
that center on the construct of authentic leadership. Given this increasing interest, our study …

EVALUATING THE QUALITY OF HOTEL SERVICES BASED ON TOURISTS'PERCEPTIONS AND EXPECTATIONS: THE CASE STUDY OF ARMENIA

G Tovmasyan - Journal of International Studies, 2020 - ceeol.com
The evaluation of hotel service quality is very important for hotels in terms of revealing the
gaps in their performance and accomplishing certain actions of improvement. As in Armenia …

Examining the impact of leadership on job satisfaction in Greek luxury hotels

S Zerva, D Belias, I Rossidis… - Journal of Human …, 2024 - Taylor & Francis
The purpose of this study is to examine whether leadership style affects the professional
satisfaction of employees in the field of hospitality and specifically in luxury hotels in Greece …

Transformational Leadership and Employee Innovative Behaviour in The Egyptian Travel Agents: A Mediation–Moderation Model

A Hammad - 2023 - plymouth.researchcommons.org
The tourism industry is one of the largest and fastest growing industries in the world.
Specifically, tourism is a vital industry in the Egyptian economy as it is an essential source of …

How Does Digital Leadership Foster Employee Innovative Behavior: A Cognitive–Affective Processing System Perspective

P Gao, Y Gao - Behavioral Sciences, 2024 - mdpi.com
Employee innovative behavior is crucial for organizations to engage in innovative activities
and gain competitive advantages in the context of digital transformation. Despite many …

Relational leadership predictors of work environment: Implications for nurse leaders and nursing leadership

D Bowers, R Raso, JJ Fitzpatrick - Nursing Management, 2024 - journals.lww.com
A study comparing transformational and authentic nurse leadership (ANL) models in relation
to work engagement in nurse leaders found that ANL significantly predicted engagement …