Although the intersection between social media and health has received considerable
research attention, little is known about how public sector health organizations are using …

During the last two decades, social media has immersed itself into all facets of our personal
and professional lives. The healthcare sector is no exception, with public health departments …

Background Health-related social media use is common but few health organisations have
embraced its potential for engaging stakeholders in service design and quality improvement …

Background Social media has penetrated all walks of life. Chinese health care institutions
are increasingly utilizing social media to connect with their patients for better health service …

Background: Social media is an important communication channel that can help hospitals
and consumers obtain feedback about quality of care. However, despite the potential value …

Background Social media platforms are important tools for hospitals. These platforms offer
many potential benefits in various areas of application for hospitals to connect and interact …

Purpose Guided by the growing importance of social-mediated organisational
communication, this study examines how communication professionals within healthcare …

Social media has become a strategic tool for businesses and nonprofit organizations to
connect with audiences. However, no comprehensive framework exists to support the …

Background Widespread adoption and continued developments in mobile health care
technologies have led to the improved accessibility and quality of medical services. In …

Using a sample of nonprofit human service organizations in South Central New York, this
article analyzes the nature and extent of their Internet presence by examining their adoption …