A model is an artefact to represent a specific concept. It maps properties of the concept into
some abstract representation, driven by the purpose of the model. As such, models …

This thesis is about process mining: the analysis an organization's processes by using
process execution data. During the handling of a case or process instance data about the …

Although it is not considered good practice, many process models from practice contain
detailed decision logic, encoded through control flow structures. This often results in …

Decision mining enriches process models with rules underlying decisions in processes
using historical process execution data. Choices between multiple activities are specified …

Optimal decision making during the business process execution is crucial for achieving the
business goals of an enterprise. Process execution often involves the usage of the decision …

Business process improvement is an endless challenge for many organizations. As long as
there is a process, it must be improved. Nowadays, improvement initiatives are driven by …

Business Processes describe the ways in which operations are carried out in order to
accomplish the intended objectives of organizations. A process can be depicted using a …

Process analytics approaches allow organizations to support the practice of Business
Process Management and continuous improvement by leveraging all process-related data …

Currently, organizations tend to reuse their past knowledge to make good decisions quickly
and effectively and thus, to improve their business processes performance in terms of time …

Nowadays, the number of human to application system interactions is dramatically
increasing. For instance, citizens interact with the help of the internet to organize meetings …