Business process simulation on procedural graphical process models: structuring overview and paths for future research

K Rosenthal, B Ternes, S Strecker - Business & Information Systems …, 2021 - Springer
Business process simulation marks an essential technique for analyzing business
processes and for reasoning about process improvement. With first contributions dating back …

[PDF][PDF] Structure for innovations: A use case taxonomy for smart glasses in service processes.

K Klinker, L Berkemeier, B Zobel, H Wüller, V Fries… - MKWI, 2018 - researchgate.net
The evolution of smart glasses and AR technology holds potential for support of mobile
service processes. Yet, little research has focused on systematic identification of potential …

Requirements for augmented reality solutions for safety-critical services–the case of water depth management in a maritime logistics hub

A Osterbrink, J Bräker, M Semmann… - … Systems: Volume I: A …, 2021 - Springer
Augmented reality (AR) is widely acknowledged to be beneficial for services that have
exceptionally high requirements regarding knowledge and simultaneous tasks to be …

Process modeling recommender systems: a generic data model and its application to a smart glasses-based modeling environment

M Fellmann, D Metzger, S Jannaber, N Zarvic… - Business & Information …, 2018 - Springer
The manual construction of business process models is a time-consuming, error-prone task
and presents an obstacle to business agility. To facilitate the construction of such models …

Mobile service support based on smart glasses

C Niemöller, D Metzger, L Berkemeier… - Journal of Information …, 2019 - aisel.aisnet.org
Emerging technologies, such as smart glasses, offer new possibilities to support service
processes. Specifically, in situations where a person providing a service, such as a …

Designing a framework for the development of domain-specific process modelling languages

S Jannaber, DM Riehle, P Delfmann, O Thomas… - Designing the Digital …, 2017 - Springer
Abstract Domain-specific process modelling has gained increased attention, since
traditional modelling languages struggle to meet the demands of highly specialized …

[PDF][PDF] Acceptance by Design: Towards an Acceptable Smart Glasses-based Information System based on the Example of Cycling Training.

L Berkemeier, L Menzel, F Remark, O Thomas - MKWI, 2018 - researchgate.net
Smart glasses-based information systems have the potential to support cycling training and
other tasks which require high attention, by the presentation of relevant information into the …

Generating smart glasses-based information systems with bpmn4sga: A bpmn extension for smart glasses applications

J Vogel, O Thomas - 2019 - aisel.aisnet.org
Although smart glasses allow hands-free interaction with information systems and can
enhance business processes, they face problems with the adoption in businesses …

[PDF][PDF] An extended key competence framework to mass customize after-sales services

PC Gembarski, J Brinker, O Thomas - Proceedings of the 9th …, 2020 - mcp-ce.org
A common description of Mass Customization is offering individual, customer-specific
product variants with mass production efficiency which targets both at manufacturing and …

BPMN4SGA: a BPMN extension for smart glasses applications to enable process visualisations

J Vogel, B Zobel, S Jannaber, O Thomas - Workshops der INFORMATIK …, 2018 - dl.gi.de
New mobile technologies such as smart glasses cannot be described adequately with
standard process modelling languages. This leads to insufficient process documentation …