[HTML][HTML] Assessing digital self-efficacy: Review and scale development

AS Ulfert-Blank, I Schmidt - Computers & Education, 2022 - Elsevier
Today, digitalization is affecting all areas of life, such as education or work. The competent
use of digital systems (esp. information and communication technologies [ICT]) has thus …

Examining the intervening roles of patient-centered care and patient activation in the health impacts of offline healthcare obstacles and online health consultations …

PL Liu, TED Yeo, JF Ye - Health Communication, 2023 - Taylor & Francis
Deaf and hard-of-hearing (DHH) patients often encounter difficulties in effective
communication with healthcare professionals and are less likely to receive quality medical …

The relationship between face-to-face and online patient-provider communication: examining the moderating roles of patient trust and patient satisfaction

S Jiang - Health communication, 2020 - Taylor & Francis
Patient-provider communication is an important factor influencing patients' health-related
outcomes. This study examined how the quality of face-to-face communication with …

Exploring the freemium business model for online medical consultation services in China

J Jiang, M Yang, M Kiang, AF Cameron - Information Processing & …, 2021 - Elsevier
Online medical consultation (OMC) is an emerging form of e-health service that is gaining
popularity both within China and worldwide. Among the various issues facing OMC, patients' …

[HTML][HTML] Patient activeness during online medical consultation in China: multilevel analysis

B Cao, W Huang, N Chao, G Yang, N Luo - Journal of Medical Internet …, 2022 - jmir.org
Background Online medical consultation is an important complementary approach to offline
health care services. It not only increases patients' accessibility to medical care, but also …

Trends of online patient-provider communication among cancer survivors from 2008 to 2017: a digital divide perspective

S Jiang, YA Hong, PL Liu - Journal of Cancer Survivorship, 2019 - Springer
Purpose In the past decade, online patient-provider communication (OPPC) has emerged as
a viable avenue for cancer survivors to communicate with their providers. However, little is …

A holistic framework for patient experience: 5P model

AB Ozcelik, K Varnali, S Burnaz - International Journal of …, 2021 - emerald.com
Purpose Hospitals have become competitive organizations striving to serve the needs of
empowered consumers seeking positive experiences. As a result, the patient experience …

How online patient-provider communication impacts quality of life: Examining the role of patient-centered care and health competence

PL Liu, TED Yeo - Health Communication, 2023 - Taylor & Francis
The question of how patient-provider communication affects health outcomes has been a
longstanding concern for health communication scholarship and practice. As patient …

Impact of COVID-19, cancer survivorship and patient-provider communication on mental health in the US Difference-In-Difference

J Kim, E Linos, MS Dove, JS Hoch… - npj Mental Health …, 2023 - nature.com
Poor mental health has been found to be more prevalent among those with cancer and is
considered a public health crisis since COVID-19. This study assessed the impact of COVID …

Can Online Patient–Provider Communication Improve Emotional Well-Being? Examining the Roles of Social Presence and Patient Empowerment

S Jiang, PL Liu, CWJ Chia - Cyberpsychology, Behavior, and Social …, 2023 - liebertpub.com
China has long been suffering from the problem of having health care that is expensive and
difficult to access. Online patient–provider communication (OPPC) can offer a viable channel …