Many countries around the world are investing a great amount of resources in government IT
initiatives. However, few of these projects achieve their stated goals and some of them are …

In order to realize the actions of the Lisbon Agenda, policy programmes have been drafted
and implemented for this purpose. An example is the withdrawal of all kinds of administrative …

Digital government, e-government, and e-governance: all are terms that have become
synonymous with the use of Information and Communications Technologies (ICTs) in …

Several E-Government website usability studies in the United States employ content
analysis as their research methodology. They use either dichotomous measures or a …

The use of information and communication technologies has been a key strategy for
government reform. It offers diverse benefits, ranging from efficiency and effectiveness to …

There is little to no doubt expressed in the literature that the Internet is registering significant
change in government. Some see it as revolutionary. Others see it as incremental. All see it …

Government contracting, especially for information technology products and services, has
accelerated in recent years in the United States. Drawing on the insights of privatization …

E-government has been touted by many as a technological answer to improve citizen
participation, government accountability, and transparency by facilitating a greater level of …

There are diverse measurement systems to assess the advance of digital government, but
all are based on the evolutionary perspective. This view consists on a linear, progressive …

Different definitions, frameworks and dimensions have been proposed in the literature to
identify the best pathways for the development of government websites. Using these …