Exploring the role of social media in e-government: an analysis of emerging literature

YK Dwivedi, NP Rana, M Tajvidi, B Lal… - Proceedings of the 10th …, 2017 - dl.acm.org
Driven by rising citizen expectations and the need for government innovation, social media
has become a key component of e-government in a very short period of time. A number of …

Use of social media in citizen-centric electronic government services: A literature analysis

MAA Alryalat, NP Rana, GP Sahu… - Crowdsourcing …, 2019 - igi-global.com
This article undertakes a literature review on such articles on social media and citizen-
centric e-government services. This research uses 139 articles to perform the intended …

Use of social media in citizen-centric electronic government services: A literature analysis

AAA Mohammad, NP Rana, GP Sahu, YK Dwivedi… - 2017 - bradscholars.brad.ac.uk
This article undertakes a literature review on such articles on social media and citizen-
centric e-government services. This research uses 139 articles to perform the intended …