[HTML][HTML] Internet of Behaviours (IoB) and its role in customer services

M Javaid, A Haleem, RP Singh, S Rab, R Suman - Sensors International, 2021 - Elsevier
Abstract Internet of Behaviours (IoB) aims to discuss how data are better understood and
used to construct and promote new products from the view point of human psychology. The …

Green marketing as an environmental practice: The impact on green satisfaction and green loyalty in a business‐to‐business context

CJ Gelderman, J Schijns… - Business strategy and …, 2021 - Wiley Online Library
Many companies have developed a green marketing strategy, aimed at promoting and
selling green environmental products. While the majority of articles on this topic report on …

The impact of e-banking service quality on customer satisfaction: Evidence from the Lebanese banking sector

J Hammoud, RM Bizri, I El Baba - Sage Open, 2018 - journals.sagepub.com
The purpose of this study was to examine the relationship between the dimensions of E-
Banking service quality and customer satisfaction to determine which dimension can …

Five decades of self‐congruity in consumer behaviour research: A systematic review and future research agenda

M Kolańska‐Stronka, B Singh - International Journal of …, 2024 - Wiley Online Library
The conceptualization of self‐congruity is more than five decades old. However, the
research on its effect on consumer behaviour is still evolving, ensuing the literature …

Investigating the role of festivalscape in culinary tourism: The case of food and wine events

MC Mason, A Paggiaro - Tourism management, 2012 - Elsevier
This paper analyses the importance of festivalscapes in determining emotions, satisfaction
and future behavior of participants at food and wine events. The study applies a structural …

[PDF][PDF] Green product quality, green corporate image, green customer satisfaction, and green customer loyalty

NJ Chang, CM Fong - African journal of business …, 2010 - academicjournals.org
Previous studies have paid much attention on product quality, corporate image, customer
satisfaction, and customer loyalty, but none have explored them about green innovation or …

Moderators of the self-congruity effect on consumer decision-making: A meta-analysis

A Aguirre-Rodriguez, M Bosnjak, MJ Sirgy - Journal of Business Research, 2012 - Elsevier
Value-expressive brands' success stem largely from self-congruity between their brand
personalities and targeted consumers' self-concepts (Aaker, 1997). Over 100 conceptual …

The nexus between environmentally sustainable practices, green satisfaction, and customer citizenship behavior in eco-friendly hotels: social exchange theory …

AH Abdou, TH Hassan, AE Salem, AI Albakhit… - Sustainability, 2022 - mdpi.com
Recently, with increasing customer awareness about environmental issues, guests staying
in hotels and potential consumers are more and more concerned about environmentally …

An integrated model of price, satisfaction and loyalty: an empirical analysis in the service sector

D Martín‐Consuegra, A Molina… - Journal of Product & Brand …, 2007 - emerald.com
An integrated model of price, satisfaction and loyalty: an empirical analysis in the service sector
| Emerald Insight Books and journals Case studies Expert Briefings Open Access Publish with …

[PDF][PDF] E-banking functionality and outcomes of customer satisfaction: an empirical investigation

A Ahmad, HA Al-Zu'bi - International journal of marketing studies, 2011 - researchgate.net
Purpose–The purpose of this paper is to explore the adoption of e-banking functionality and
investigates the impact of e-banking on the outcomes of customer satisfaction namely …