[HTML][HTML] Internet of Behaviours (IoB) and its role in customer services
Abstract Internet of Behaviours (IoB) aims to discuss how data are better understood and
used to construct and promote new products from the view point of human psychology. The …
used to construct and promote new products from the view point of human psychology. The …
Green marketing as an environmental practice: The impact on green satisfaction and green loyalty in a business‐to‐business context
CJ Gelderman, J Schijns… - Business strategy and …, 2021 - Wiley Online Library
Many companies have developed a green marketing strategy, aimed at promoting and
selling green environmental products. While the majority of articles on this topic report on …
selling green environmental products. While the majority of articles on this topic report on …
The impact of e-banking service quality on customer satisfaction: Evidence from the Lebanese banking sector
The purpose of this study was to examine the relationship between the dimensions of E-
Banking service quality and customer satisfaction to determine which dimension can …
Banking service quality and customer satisfaction to determine which dimension can …
Five decades of self‐congruity in consumer behaviour research: A systematic review and future research agenda
M Kolańska‐Stronka, B Singh - International Journal of …, 2024 - Wiley Online Library
The conceptualization of self‐congruity is more than five decades old. However, the
research on its effect on consumer behaviour is still evolving, ensuing the literature …
research on its effect on consumer behaviour is still evolving, ensuing the literature …
Investigating the role of festivalscape in culinary tourism: The case of food and wine events
MC Mason, A Paggiaro - Tourism management, 2012 - Elsevier
This paper analyses the importance of festivalscapes in determining emotions, satisfaction
and future behavior of participants at food and wine events. The study applies a structural …
and future behavior of participants at food and wine events. The study applies a structural …
[PDF][PDF] Green product quality, green corporate image, green customer satisfaction, and green customer loyalty
NJ Chang, CM Fong - African journal of business …, 2010 - academicjournals.org
Previous studies have paid much attention on product quality, corporate image, customer
satisfaction, and customer loyalty, but none have explored them about green innovation or …
satisfaction, and customer loyalty, but none have explored them about green innovation or …
Moderators of the self-congruity effect on consumer decision-making: A meta-analysis
Value-expressive brands' success stem largely from self-congruity between their brand
personalities and targeted consumers' self-concepts (Aaker, 1997). Over 100 conceptual …
personalities and targeted consumers' self-concepts (Aaker, 1997). Over 100 conceptual …
The nexus between environmentally sustainable practices, green satisfaction, and customer citizenship behavior in eco-friendly hotels: social exchange theory …
Recently, with increasing customer awareness about environmental issues, guests staying
in hotels and potential consumers are more and more concerned about environmentally …
in hotels and potential consumers are more and more concerned about environmentally …
An integrated model of price, satisfaction and loyalty: an empirical analysis in the service sector
D Martín‐Consuegra, A Molina… - Journal of Product & Brand …, 2007 - emerald.com
An integrated model of price, satisfaction and loyalty: an empirical analysis in the service sector
| Emerald Insight Books and journals Case studies Expert Briefings Open Access Publish with …
| Emerald Insight Books and journals Case studies Expert Briefings Open Access Publish with …
[PDF][PDF] E-banking functionality and outcomes of customer satisfaction: an empirical investigation
A Ahmad, HA Al-Zu'bi - International journal of marketing studies, 2011 - researchgate.net
Purpose–The purpose of this paper is to explore the adoption of e-banking functionality and
investigates the impact of e-banking on the outcomes of customer satisfaction namely …
investigates the impact of e-banking on the outcomes of customer satisfaction namely …