Digital service innovation: a paradigm shift in technological innovation

M Opazo-Basáez, F Vendrell-Herrero… - Journal of Service …, 2022 - emerald.com
Purpose Existing innovation frameworks suggest that manufacturing firms have traditionally
developed a complementary model of technological innovations comprising process and …

[HTML][HTML] Capabilities of digital servitization: Evidence from the socio-technical systems theory

C Münch, E Marx, L Benz, E Hartmann… - … Forecasting and Social …, 2022 - Elsevier
Driven by pressures for sustainable development and disruptions such as the COVID-19
pandemic, manufacturing companies in the 21st century are affected by two intertwined …

The impact of artificial intelligence capabilities on servitization: The moderating role of absorptive capacity-A dynamic capabilities perspective

M Abou-Foul, JL Ruiz-Alba… - Journal of Business …, 2023 - Elsevier
The advent of artificial intelligence (AI)-based technologies has opened new opportunities
for manufacturers to maintain their technological edge and address pressing societal …

Circular economy and sustainability: The role of organizational behaviour in the transition journey

AC Bertassini, AR Ometto, S Severengiz… - … Strategy and the …, 2021 - Wiley Online Library
Implementing circular economy (CE) requires complex and dynamic changes in technical
and behavioural aspects. Few studies spend efforts to understand the organizational …

The impact of digitalization and servitization on the financial performance of a firm: an empirical analysis

M Abou-Foul, JL Ruiz-Alba, A Soares - Production Planning & …, 2021 - Taylor & Francis
Manufacturing firms have vigorously pursued opportunities for profitability and growth
through servitization and digitalization processes. However, the current body of research …

Unravelling the internal and external drivers of digital servitization: A dynamic capabilities and contingency perspective on firm strategy

W Coreynen, P Matthyssens, J Vanderstraeten… - Industrial Marketing …, 2020 - Elsevier
Despite the increased interest in using digital technologies for servitization purposes, little is
known about what drives firms towards a digital servitization strategy. Using a dynamic …

From goods to services and from linear to circular: The role of servitization's challenges and drivers in the shifting process

D Hidalgo-Carvajal, R Carrasco-Gallego… - Sustainability, 2021 - mdpi.com
To move closer to achieving the United Nations' Sustainable Development Goals (SDGs), a
change from the traditional paradigm of the linear economy towards the circular economy is …

Exploring the interplay between Smart Manufacturing and KIBS firms in configuring product-service innovation performance

OF Bustinza, M Opazo-Basaez, S Tarba - Technovation, 2022 - Elsevier
Manufacturers that develop product-service innovation (PSI) attend increasingly to two
criteria: choosing the right set of technologies to achieve PSI, and choosing how to manage …

Cultural change in servitization–a conceptual review and framework

B Biesinger, K Hadwich, M Bruhn - Journal of Service Theory and …, 2024 - emerald.com
Purpose (Digital) servitization, referring to service-driven strategies and their increasing
implementation in manufacturing, is one of the most rapidly growing areas in industrial …

[HTML][HTML] Service design for digital servitization: Facilitating manufacturers' advanced services value proposition design in the context of Industry 4.0

I Iriarte, M Hoveskog, HN Ngoc, I Legarda… - Industrial Marketing …, 2023 - Elsevier
Industry 4.0 provides increasing opportunities for manufacturing companies in servitization,
which has led to the emergence of digital servitization. Several single case studies have …