Despite the benefits of adopting IT Service Management (ITSM) reference models, such
initiatives do not always produce the expected results. The research literature in this area …

Abstract Objective Serious Games (SG) are a rising trend in Software Engineering (SE)
education, for this reason, and since this topic is still immature and further research was …

Gamification is a potential approach to foster motivation and engagement in different
contexts which popularity in recent years has encouraged its application in a diversity of …

Gamification can make learning more fun and engaging for students. Software engineering
can utilize gamification to help students learn and improve their skills from the complexity of …

The freshman student's perspective on the activities performed in a data center by the
network analyst is complex and intricate. These activities include the configuration of …

Smart city has obtained increasing attention from both academic and industry which has the
potential to improve human living standards. A smart city consists of a great number of smart …

Since 2010, gamification has become a trend to motivate someone in various ways.
Gamification is a new concept in software engineering that influences the software …

Mobile edge computing as a novel computing paradigm brings remote cloud resource to the
edge servers nearby mobile users. Within one‐hop communication range of mobile users, a …

Participating in gamified learning scenarios increases students' motivation and engagement,
leading them to improve their learning outcomes. Nevertheless, these benefits are only …

Context: Improving software quality is a constant challenge in Software Engineering. One
way to improve quality is to use gamification in software development activities. Purpose …