Hospitality and tourism online reviews: Recent trends and future directions
In view of the increasing popularity of online reviews and their significant impact on
individual buying behavior as well as on the supply side, this study reviewed and analyzed …
individual buying behavior as well as on the supply side, this study reviewed and analyzed …
Electronic word of mouth in tourism and hospitality consumer behaviour: state of the art
Purpose Despite its volume, the academic research on the impact of electronic word of
mouth (eWOM) on tourism and hospitality consumer behaviour is fragmented and largely …
mouth (eWOM) on tourism and hospitality consumer behaviour is fragmented and largely …
Why do people share their travel experiences on social media?
T Oliveira, B Araujo, C Tam - Tourism Management, 2020 - Elsevier
Tourism practices and destination decisions are more and more affected by the opinions of
trusted friends channeled through social media, and it is therefore of great interest to explore …
trusted friends channeled through social media, and it is therefore of great interest to explore …
Semeval-2016 task 5: Aspect based sentiment analysis
This paper describes the SemEval 2016 shared task on Aspect Based Sentiment Analysis
(ABSA), a continuation of the respective tasks of 2014 and 2015. In its third year, the task …
(ABSA), a continuation of the respective tasks of 2014 and 2015. In its third year, the task …
Deep Recurrent neural network vs. support vector machine for aspect-based sentiment analysis of Arabic hotels' reviews
In this research, state-of-the-art approaches based on supervised machine learning are
presented to address the challenges of aspect-based sentiment analysis (ABSA) of Arabic …
presented to address the challenges of aspect-based sentiment analysis (ABSA) of Arabic …
What makes a useful online review? Implication for travel product websites
Z Liu, S Park - Tourism management, 2015 - Elsevier
While the proliferation of online review websites facilitate travellers' ability to obtain
information (decrease in search costs), it makes it difficult for them to process and judge …
information (decrease in search costs), it makes it difficult for them to process and judge …
Digital content marketing as a catalyst for e-WOM in food tourism
Using the Use and Gratifications Theory (UGT), this paper explores how the social impact of
Digital Content Marketing (DCM) in food tourism leads to electronic word-of-mouth (e-WOM) …
Digital Content Marketing (DCM) in food tourism leads to electronic word-of-mouth (e-WOM) …
Asymmetric effects of online consumer reviews
S Park, JL Nicolau - Annals of Tourism Research, 2015 - Elsevier
Consumers tend to seek heuristic information cues to simplify the amount of information
involved in tourist decisions. Accordingly, star ratings in online reviews are a critical heuristic …
involved in tourist decisions. Accordingly, star ratings in online reviews are a critical heuristic …
E-WOM and accommodation: An analysis of the factors that influence travelers' adoption of information from online reviews
Online reviews (ORs) are continuing to foster a renewed spread of word-of-mouth in the
travel industry. Travelers are increasingly using ORs to inform them about accommodations …
travel industry. Travelers are increasingly using ORs to inform them about accommodations …
The influence of eWOM communications: An application of online social network framework
Abstract Drawing on Online Social Network (OSN) Framework (Brown, Boderick, & Lee,
2007), this study examines the role of electronic word-of-mouth (eWOM) in consumer review …
2007), this study examines the role of electronic word-of-mouth (eWOM) in consumer review …