In the digital age, retail store operations face a variety of novel challenges and complexities.
We review 255 papers on retail store operations from 32 operations research, management …

A great challenge facing industry today is managing variety throughout the entire products
life cycle. Drivers of products variety, its benefits, pre-requisites and associated complexity …

Many markets have historically been dominated by a small number of best-selling products.
The Pareto principle, also known as the 80/20 rule, describes this common pattern of sales …

How do firms respond to entry in multi-sided markets? We address this question by studying
the impact of Craigslist, a website providing classified-advertising services, on local US …

Consumers regard product delivery as an important service component that influences their
shopping decisions on online retail platforms. Delivering products to customers in a timely …

Companies in platform-based business markets have widely embraced freemium business
models where profit primarily depends on a minority of paying customers. However, the key …

In this paper, we examine how the emergence of sharing economy platforms influences
incumbents' price responses. Grounding on the literature on price reactions to new entrants …

Competition among firms yields many benefits but can also encourage firms to engage in
corrupt or unethical activities. We argue that competition can lead organizations to provide …

By conceptualizing similarity among firms in terms of overlapping resources, research on
location choice has found that similar firms tend to locate far from one another. Yet, a …

The booming platform economy has made it very convenient for consumers to communicate
with each other through social media whenever and wherever they want. As industry and …