It is really not a game: An integrative review of gamification for service research

R Ciuchita, J Heller, S Köcher… - Journal of Service …, 2023 - journals.sagepub.com
Gamification has attracted considerable practitioner attention and has become a viable tactic
for influencing behavior, boosting innovation, and improving marketing outcomes across …

Live streaming in tourism and hospitality: a literature review

K Lin, LHN Fong, R Law - Asia Pacific Journal of Tourism Research, 2022 - Taylor & Francis
Live streaming, a reciprocal communication technology allowing real-time interactions, is
widely embraced by tourists and tourism business operators. Mirroring its prosperity in …

The impact of gamification adoption intention on brand awareness and loyalty in tourism: The mediating effect of customer engagement

M Abou-Shouk, M Soliman - Journal of Destination Marketing & …, 2021 - Elsevier
Gamification has been used by tourism organisations for marketing purposes to reinforce
customer engagement and to achieve brand awareness and loyalty. The current study …

Can gamification improve the virtual reality tourism experience? Analyzing the mediating role of tourism fatigue

Z Wei, J Zhang, X Huang, H Qiu - Tourism Management, 2023 - Elsevier
Although virtual reality (VR) technology has been increasingly applied in the tourism
industry, improving the VR experience of tourists remains a challenge. Based on two …

Gamification in OTA platforms: A mixed-methods research involving online shopping carnival

S Shi, WKS Leung, F Munelli - Tourism Management, 2022 - Elsevier
Gamification implemented by online travel agencies (OTA) has been considered as a
promising means for enhancing tourists' online shopping experience. However, there is …

[HTML][HTML] Gamified environmental interpretation as a strategy for improving tourist behavior in support of sustainable tourism: The moderating role of psychological …

DM Frías-Jamilena, ML Fernández-Ruano… - Tourism …, 2022 - Elsevier
This study aims to identify whether gamified environmental interpretation may contribute to
improving the sustainability of tourist destinations. It seeks to establish whether gamified …

Traditional festivals and COVID-19: Event management and digitalization in times of physical distancing

E Estanyol - Event Management, 2022 - ingentaconnect.com
The purpose of this research is to find out how the organization of events adapted to the
COVID-19 lockdown and how digital transformation can be a solution for events when …

[HTML][HTML] The use of gamification in environmental interpretation and its effect on customer-based destination brand equity: The moderating role of psychological …

ML Fernández-Ruano, DM Frías-Jamilena… - Journal of Destination …, 2022 - Elsevier
This study seeks to contribute to the literature dealing with the formation of customer-based
destination brand equity (CBDBE) using an environmental interpretation strategy. It aims to …

Understanding consumers' motivations to view travel live streaming: Scale development and validation

X Liu, Y Zeng, Z Li, D Huang - Tourism Management Perspectives, 2022 - Elsevier
Since the outbreak of COVID-19, travel live streaming has been increasingly implemented
by online travel agents as an effective approach for economic recovery. However, little is …

[HTML][HTML] How do tourism goal disclosure motivations drive Chinese tourists' goal-directed behaviors? The influences of feedback valence, affective rumination, and …

L Su, X Yang, Y Huang - Tourism Management, 2022 - Elsevier
Based on self-determination theory and the broaden-and-build theory of positive emotion,
this study investigated the motivations of disclosing tourism goals on social media and its …